Question Re: CRM system Administration in Technology Q&A

CRM system Administration

Former Member — Tue, 20 Aug 2013 03:48:36 GMT

Hi SAP Experts,

Our CRM system performance is not good these days

Can you please tell me important tcodes which we can monitor for CRM System.

Also please give me the link for CRM administration Guide

Regards,

Abhishek

Re: CRM system Administration

AtulKumarJain — Tue, 20 Aug 2013 04:40:38 GMT

Hi Abhishek,

Please check below tcode

Work process overview SM66

CPU and memory consumption ST06

SAP memory and buffers ST02

Database performance counters ST04

Memory consumption per user SM04 (on each application server)

Table call statistics ST10

CPU & Memory Consumption on IPC Server OS07

CRM Inbound Queue SMQ2

CRM Outbound Queue SMQ

Monitor Load R3AM1

Define Request R3AR2

Run Request R3AR4

Request Business Partner CRMM_BUPA_MAP

Send Business Partner CRMM_BUPA_SEND

RFC statistics (client and server) ST03

Errors in transactional RFCs SM58

BDOC Statistics SMWMFLOW

Response time statistics ST03 & STAD

Error Tracking SMWP

Q-Out Scheduler SMQS

Q-In Scheduler SMQR

Bdoc Error Tracking SMW01 & SMW02

Short Dumps ST22

Admin Console SMOEAC

Process Overview SM50

User List AL08

Data Integrity Manager SDIMA

You can check st03n for performance and can make the decesion based upon it.

Re: CRM system Administration

Former Member — Tue, 20 Aug 2013 04:53:22 GMT

Hi Abhishek,

You can refer below link.

It will help you.

http://wiki.sdn.sap.com/wiki/display/CRM/Performance+Tips+and+Tricks

http://scn.sap.com/thread/1376044

Thanks & Regards,

V Srinivasan

Re: CRM system Administration

Former Member — Tue, 20 Aug 2013 05:36:34 GMT

Hi Abhishek,

Plz find below links it may help you

www.sapwiki.cl/wiki/images/8/83/SAP_CRM_monitoring.pdf ‎

http://www.bluefinsolutions.com/insights/blog/how_to_make_CRM_2007_7_WebUI_perform_super_fast/

Regards

Ganesh Datt Tiwari