Question Re: Error XS 826 - Cannot process message, no node determined for user in Technology Q&A

Error XS 826 - Cannot process message, no node determined for user

Former Member — Thu, 21 Mar 2013 08:45:20 GMT

Hello experts ,

When I try to send an email to external address the above message regarding no node determined for user is coming . I have added a smtp confi in scot.

Can anybody explain me the steps to resolve the above problem.

Re: Error XS 826 - Cannot process message, no node determined for user

JPReyes — Thu, 21 Mar 2013 08:57:16 GMT

Ok, so is the SMTP node enabled?... SCOT -> SMTP -> "Node in use" should be checked

Also, check your SMTP configuration, follow

https://wiki.sdn.sap.com/wiki/display/SI/SAP+to+send+external+mails

Regards, Juan

Re: Error XS 826 - Cannot process message, no node determined for user

Former Member — Thu, 21 Mar 2013 09:30:36 GMT

Thank you Juan ,

In cot its checked for Node in use.

And about the configuration link i followed the configuration. and I am not sure about what all are the configurations need to be done to send a external mail.

I am still not able to resolve the problem . Can you please explain me how can I send a external mail and what all are the configuration need to be done.

Re: Error XS 826 - Cannot process message, no node determined for user

Former Member — Thu, 21 Mar 2013 09:39:52 GMT

Hi Abdul,

Could you check whether email Id has been maintained for a user in communication section. You may use Su01 to check.

Regards,

Deepak Kori

Re: Error XS 826 - Cannot process message, no node determined for user

AtulKumarJain — Thu, 21 Mar 2013 09:41:28 GMT

Hi Abdu,

Please check SAP Note No. 455140

Question no 4 and 5 will help you regading this.

Best Regards,

Atul

Re: Error XS 826 - Cannot process message, no node determined for user

Former Member — Thu, 21 Mar 2013 13:51:15 GMT

Hi Abdul,

Please check with your exchange administrator whether the relay(outlook) server is configured to send and receive emails outside your domain..

I feel this could be the issue

Thanks and Regards,

Vimal

Re: Error XS 826 - Cannot process message, no node determined for user

Former Member — Thu, 28 Mar 2013 08:40:31 GMT

HI joseph,

How can i check exchange administrator,

Thanks & Regards

shivalingesh.

Re: Error XS 826 - Cannot process message, no node determined for user

JPReyes — Thu, 28 Mar 2013 10:21:25 GMT

How can i check exchange administrator,

Seriously?.... I understand for Exchange Administrator as the person who is in charge of the Administration of your company Mail Services (most likely MS Exchange).

Re: Error XS 826 - Cannot process message, no node determined for user

Former Member — Thu, 27 Jun 2013 00:45:02 GMT

Hi,

Please, check SAP Note 455140 - Configuration of e-mail, fax, paging or SMS using SMTP, specially NODES section:

4.b ) Nodes - There are different types of node in SAPconnect:

- Select "Node in use".

- Under "Mail Host" and "Mail Port", specify the mail server to which outbound mails are to be transferred.

- Select "Set" for "Internet".

- Specify address areas of recipient addresses that are to be reached using these nodes (usually "*" if all e-mails are to be sent using SMTP).

- For "Output Formats for SAP Documents", the following is recommended:

SAPscript / Smart Forms PDF

ABAP List HTM

Business Object / Link HTM

RAW Text TXT

Thanks and Regards,

Re: Error XS 826 - Cannot process message, no node determined for user

Former Member — Thu, 27 Jun 2013 06:55:41 GMT

Hello Abdul,

Please check if the you have specfied the email address in the address area of the INTERNET tab. If not, please put a "*" or the email id. I think this might be the ice-breaker.

Thanks,

Avishek

Re: Error XS 826 - Cannot process message, no node determined for user

attila_kovacs — Fri, 28 Jun 2013 16:32:52 GMT

Hello Abdul,

this is exactly the problem Avishek wrote above. You have a recipient address that cannot be found in the address area of any SMTP node and therefore the routing to this address is not possible.

You need to have the address area set, that sets the allowed recipent addresses for the specific node.

Regards,

Attila

Re: Error XS 826 - Cannot process message, no node determined for user

Former Member — Thu, 24 Apr 2014 21:06:31 GMT

Hi Abdul,

I had the same issue coming up for PR workflow.

When i release the PR, the message used to come that no node determined for the user.

How it got resolved is in scot , the user wasn't maintained.

Moreover you wont be having the permission to release in behalf of other users.

Hope this helps!

Re: Error XS 826 - Cannot process message, no node determined for user

former_member454405 — Mon, 20 Jun 2016 09:07:23 GMT

Thanks putting * resolved my issue

Regards,

Naveen Kumar

Re: Error XS 826 - Cannot process message, no node determined for user

rodrigo_oliveira1 — Thu, 09 May 2019 19:22:55 GMT

We resolved this question with note below:

https://launchpad.support.sap.com/#/notes/0002056291