Question Re: TST_ERROR when installing Diagnostic Agent in Technology Q&A

TST_ERROR when installing Diagnostic Agent

danny_hearn2 — Thu, 17 Nov 2016 15:16:14 GMT

Hello All,

I am installing Solution Manager 7.2. As part of that, I am bringing all of the Diagnostic Agents up-to-current. I have a NW7.4 new install that has been sitting a while until I got Solution Manager running and it has a Diagnostics agent that was down 1 level. I removed the old diagnostics agent.

When I attempt to install the newer version using SWPM, it ends with the following error:

Execution of the command "/bin/csh -c "source /home/daaadm/.cshrc; env" finished with status TST_ERROR.

I am running SWPM as user root, which is also in group sapinst. I attempted the command as user root in /home/daaadm, and it works correctly. I tried it as user daaadm, and it works correctly. I run it from root doing su to user daaadm "su - daaadm -c "command above" and it also works.

I looked at a few notes, including 1875902, and I can't see where there is an issue with the .dbenv_hostname.csh or .sapenv_hostname.csh profiles. I compared to systems where it worked, and the profiles look identical. Environments look correct. Directory ownership and permissions look correct. Any ideas here?

I did see someone suggesting that if the HOST agent was reinstalled first it would fix problems with Diagnostics agent. When I attempted to reinstall the host agent, I received the same TST_ERROR.

Thanks.

Danny Hearn

Dematic Corp

Re: TST_ERROR when installing Diagnostic Agent

danny_hearn2 — Thu, 17 Nov 2016 15:35:47 GMT

And I've already found the answer. I continued searching and I found out that you need to switch user root to csh before starting sapinst.

Found the answer in this ticket:

1 : Login as root

2 : csh

3 : setenv SHELL /bin/csh

4 : continue with sapinst

https://archive.sap.com/discussions/message/13555908#13555908

Re: TST_ERROR when installing Diagnostic Agent

Private_Member_742467 — Tue, 18 Feb 2020 11:40:19 GMT

Hi Danny,

I have a similar problem. Can you please help me with a solution?

The error is:

Execution of the command "/bin/sh -c "source /usr/sap/SHD/home/.profile; env"" finished with status TST_ERROR).

I tried applying your suggestion, but without any luck. Any other ideas?

Thank you.