Question Re: problem with message server in Technology Q&A

problem with message server

Former Member — Wed, 04 Jan 2012 18:15:07 GMT

Hi friends,

i am using netweaver system with 700 kernel and it is dual stack. i have shutdown my system, all the instances and process have stopped except the message server. message server is not shutting down. waited for almost an hour. i have cheked the log files dev_ms and dev_disp files. i am getting the following errors.

dev_ms:

[Thr 1728] *** ERROR => MsSCheckConnections: no response from client C2 (192.168.247.128) after 300 secs received [msxxserv.c 3158]

[Thr 1728] *** ERROR => MsSCheckConnections: disconnect now [192.168.247.128] [msxxserv.c 3162]

can you please help me with this....

Re: problem with message server

Former Member — Wed, 04 Jan 2012 18:22:31 GMT

yeah it got finally stopped, when i clicked stop all tasks for second time. but it still took a very long tym, but can anyone giveme whats the reason for taking such a long tym...

Re: problem with message server

Former Member — Wed, 04 Jan 2012 18:34:09 GMT

Hello NIshit,

can you check whats running on the IP address Thr 1728 *** ERROR => MsSCheckConnections: disconnect now http://192.168.247.128 http://msxxserv.c 3162

If you can stop what is running on that it should go down.

Regards

Vivek

Re: problem with message server

Former Member — Wed, 04 Jan 2012 18:47:20 GMT

Hello,

Looks like a client terminal session or connection from app server was still holding up the connection to message server. Please try to figure out is that ip from client terminal or app server.

This issue might happen when you shutdown Central Instance before shutting down application servers or application servers from other host are not stopped properly or being stopped when you attempt to stop Central Instance.

Thanks,

Siva Kumar

Re: problem with message server

Former Member — Wed, 04 Jan 2012 19:01:41 GMT

Thank you shiva and Vivek, yeah that must be the problem while shutting down, the problem got solved when i restopped the system. ill follow the steps if this happens again....

Re: problem with message server

donaldjustin — Thu, 17 Mar 2022 07:56:04 GMT

Please refer SAP Note : 1532367

Re: problem with message server

raquel_gomez — Wed, 04 May 2022 07:01:16 GMT

Hi,

Please see Note 1532367 - MsSCheckConnections (s-user needed).

Error means that there was no network activity between the message server and a particular application server (running on 192.168.247.128) after ms/keepalive (default: 300) seconds.

This is normally caused by hanging Dispatcher on that particular application server (running on 192.168.247.128).
I'd suggest to check what was happening on that server, on Dispatcher trace file (dev_disp).
As mentioned on the Note, problems during name resolution is one of the common causes.

Regards,
Raquel