Question Re: The Report Application Server Failed in Technology Q&A

The Report Application Server Failed

Former Member — Thu, 29 Dec 2011 18:28:51 GMT

I'm working on a VS2010 Windows application that uses Crystal Reports.

While attempting to run a report, I get a dialog box popup titled "Crystal Report Forms Viewer" with the dialog containing the following message: "The Report Application Server Failed".

I'm not sure why Crystal Reports has suddenly stopped working for this report. Other reports still work, but several do not.

Any ideas on where to start?

Re: The Report Application Server Failed

former_member11696 — Fri, 30 Dec 2011 15:44:12 GMT

Need to know what CR runtime you are using?

VS 2010 only supports CR for VS 2010 and there is no connectivity to BOE so is your app an InProc RAS app?

It may be a memory resource problem. Try closing all applications you don't need.

Re-boot of course and try emptying your \temp folders.

Don

Re: The Report Application Server Failed

Former Member — Fri, 30 Dec 2011 18:08:12 GMT

I'm not sure what a InProc RAS app is. I have Visual Studio 2010 and I installed CR 13.0 sp2 with the 64 bit engine.

The application is a simple windows application that displays reports using CR. The data for the reports comes from a mysql database.

Just for grins, i deleted the .rpt file that was causing the problem, created a new report, and all is now fine.

Related to this issue is that I got a dialog stating the following:

"This report was saved in a previous version of Crystal Reports using an older report file format. If this report is re-saved in the current version, the report file format will be upgraded to a new file format."

"Do you want to upgrade the report to the new file format?" YES or NO

Well, I clicked "Yes" and that is when the problems started.

Re: The Report Application Server Failed

former_member11696 — Sun, 01 Jan 2012 16:02:46 GMT

Don't use a folder called c:\temp, rename it to c:\MyTemp

Because your old report was build from an earlier version of CR you will get that message box. Once saved then it updates the RPT file and report version.

Now that you have rebuilt the report are you still having problems?

Don

Re: The Report Application Server Failed

Former Member — Thu, 01 Aug 2013 00:18:18 GMT

Where is the Temp FOlder located? I don't ahve one on the C. I'm having the same problem but i's happening with any report that I try to create.