503 Service Unavailable Error: Application cannot be started!

Former Member — Tue, 05 Jul 2011 06:47:49 GMT

Hi Experts,

I have NWE 7.11 SP 01 installed . While try to update to SP04, the server restarted automatically & when i try to access the portal link http:<host>:<port>/irj/portal am getting err as 503 service unavailable. I am able to see irj, JMS_Provider,tc_jewebservice_srv,tc_wddispwda services in failed state. Please help me out.

I got the log file in dev_server0 as follows


[Thr 1122040128] *** ERROR => NiHsLGetNodeAddr: NiPGetHostByName failed (rc=-1) [nixxhsl.cpp  308]
[Thr 1122040128] *** ERROR => NiHsLGetHostName: NiPGetHostByAddr failed (rc=-1) [nixxhsl.cpp  507]


M [Thr 1211640128] Mon Jul  4 11:44:31 2011
M  [Thr 1211640128] ***LOG Q0I=> NiPConnect2: 172.20.50.242:3300: connect (111: Connection refused) [nixxi.cpp 3150]
M  [Thr 1211640128] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 31/sock 92
    (SI_ECONN_REFUSE/111; I4; ST; 172.20.50.242:3300) [nixxi.cpp    3150]


2.#2011 07 04 15:02:37:289#+0530#Error#/System/Server#
#BC-JAS-JMS#jms#001A6406631A001F0000001800002B3A#4513750000000005##com.sap.jms.server.JMSServerFrame####4083D980A61D11E0842E001A6406631A#4083d980a61d11e0842e001a6406631a#4083d980a61d11e0842e001a6406631a#0#Services Start Processor#Plain##
An error occurred starting the jms_provider service. The applications using JMS resources may not work as expected. For more details, refer to the trace file.#




#2.#2011 07 04 15:02:37:290#+0530#Error#/System/Server#
com.sap.ASJ.krn_srv.000059#BC-JAS-JMS#sap.com/jms_provider#001A6406631A001F0000001B00002B3A#4513750000000005##com.sap.engine.core.service630.container.ServiceRunner####4083D980A61D11E0842E001A6406631A#4083d980a61d11e0842e001a6406631a#4083d980a61d11e0842e001a6406631a#0#Services Start Processor#Java#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Service [{0}] error. Nested exception is: [{1}]#2#jms_provider#java.lang.NoClassDefFoundError: com/sap/engine/services/rmi_p4/interfaces/LocalRemoteByRef
------------------------- Loader Info -------------------------
ClassLoader name: [service:jms_provider]
 Living status: alive
 Direct parent loaders:
   [system:Frame]
   [library:core_lib]
   [library:j2eeca]
   [service:timeout]
   [service:naming]
   [service:cross]
   [service:dbpool]
   [service:jmx]
   [service:security]
 Resources:
   /usr/sap/CEP/J00/j2ee/cluster/bin/services/jms_provider/lib/private/sap.com~tc~je~jms_provider~impl.jar
---------------------------------------------------------------
Error occurred while trying to load com.sap.jms.server.remote.JMSRemoteServerImpl#

#2.#2011 07 04 15:02:37:296#+0530#Error#/System/Server/Services/Deploy#
com.sap.ASJ.dpl_ds.002038#EP-PIN-PRT#sap.com/irj#001A6406631A00520000000300002B3A#4513750000000003##com.sap.engine.services.deploy#Guest#0##4083D980A61D11E0842E001A6406631A#4083d980a61d11e0842e001a6406631a#4083d980a61d11e0842e001a6406631a#0#Thread[HTTP Worker [@1593095773],5,Dedicated_Application_Thread]#Java#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Global operation [{0}] over [{1}] [{2}] finished with errors for [{3}]ms on server [{4}]#2#500#true#

#2.#2011 07 04 15:02:37:298#+0530#Warning#/System/Server/WebRequests#
com.sap.ASJ.web.000132#BC-JAS-WEB#servlet_jsp#001A6406631A00520000000500002B3A#4513750000000003##com.sap.engine.services.servlets_jsp.server.DeployContext#Guest#0##4083D980A61D11E0842E001A6406631A#4083d980a61d11e0842e001a6406631a#4083d980a61d11e0842e001a6406631a#0#Thread[HTTP Worker [@1593095773],5,Dedicated_Application_Thread]#Java#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Error occurred during retrieving web module context needed for 'Lazy' startup of [irj] web module.
For more details on the problem please check traces searching by logId: null#

Thanks,

Arun

Re: 503 Service Unavailable Error: Application cannot be started!

Former Member — Wed, 06 Jul 2011 07:30:33 GMT

Hi,

NiPGetHostByName failed

NiPGetHostByAddr failed

Looks like network related issue. Make sure the server is in the network and has proper hostname to IP address mapping maintained.

SiPeekPendConn failed 172.20.50.242:3300

Next check if the port 3300 is free using the netstat command.

Regards,

Srikishan

Re: 503 Service Unavailable Error: Application cannot be started!

Former Member — Wed, 06 Jul 2011 07:53:30 GMT

Thanks for you reply.

The issue is due to inconsistencies between the components due to havigs different SP levels & working on it.

Regards,

Arun.

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503 Service Unavailable Error: Application cannot be started!

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