Question Re: User Id gets locked while using CAT2 time sheet in Technology Q&A

User Id gets locked while using CAT2 time sheet

Former Member — Thu, 19 May 2005 04:11:09 GMT

Hi,

I have web enabled the the transaction (cat2)to enter timesheet and am displaying it in SAP Portal.

The problem is that when a user clicks on a link "Time sheet", this click in turn calls the transaction cat2 through ITS.Now while the page from ITS gets loaded, if it takes 10 seconds to load this page and the user clicks on the Time sheet link twice, the personal number which which the user ID is linked to gets locked in R/3.

Now I have to manually go to sm12 in R/3 to release the lock.

This is causing a lot of problems for our users to fill in their time sheet.

Any ideas, any help.

Thanks in advance.

Re: User Id gets locked while using CAT2 time sheet

uma_ramachandran — Tue, 19 Jul 2005 20:34:00 GMT

You should be using the CATW transaction instead. However, we have that same problem with CATW!

Re: User Id gets locked while using CAT2 time sheet

Former Member — Thu, 21 Jul 2005 05:54:50 GMT

Any idea how cat I customize transaction CAT2 ?

Regards,

Vivek

Re: User Id gets locked while using CAT2 time sheet

Former Member — Thu, 21 Jul 2005 15:58:38 GMT

Vivek,

This is a training issue. I have had the same issue and found no way around it. My issue was that a user, once in CAT2, has to use the back button in the ITS screen and not the Browser. This lock will clear but not for a long while. We just made it a training issue and then, reluctantlly, gave the Helpdesk access to SM12.