Question Re: It don't start the Server Intelligence Agent in Technology Q&A https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606092#M2727558 <HTML><HEAD></HEAD><BODY><P>BTW the SIA should run on port 6410. Port 6400 is normally used by the CMS.</P><P></P><P>Regards,</P><P></P><P>Stratos</P></BODY></HTML> Mon, 27 Dec 2010 18:11:33 GMT former_member142702 2010-12-27T18:11:33Z It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaq-p/7606078 <HTML><HEAD></HEAD><BODY><P>Hi Experts!!!</P><P></P><P>I have a new machine and I have installed BusinessObjects Edge Series but don't start CMS. And when I try to start the Server Intelligence Agent, this doesnt start!!!</P><P></P><P>I have reinstalled it, but it dows not work.</P><P></P><P>Any Idea???</P><P></P><P>Thanks in advance!!!!</P><P></P><P>Regards</P></BODY></HTML> Mon, 27 Dec 2010 11:00:23 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaq-p/7606078 Former Member 2010-12-27T11:00:23Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606079#M2727545 <HTML><HEAD></HEAD><BODY><P>Which OS did you install BO Edge on?</P><P></P><P>Did you modify the user credentials that are used for starting the SIA?</P><P></P><P>Regards,</P><P></P><P>Stratos</P></BODY></HTML> Mon, 27 Dec 2010 11:06:14 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606079#M2727545 former_member142702 2010-12-27T11:06:14Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606080#M2727546 <HTML><HEAD></HEAD><BODY><P>Hi Stratos!!!</P><P></P><P>The OS is a Windows Server 2003 and the user credentials for starting the SIA are admin user.</P><P></P><P>any idea??</P><P></P><P>Thanks</P><P></P><P>Regards</P></BODY></HTML> Mon, 27 Dec 2010 12:09:53 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606080#M2727546 Former Member 2010-12-27T12:09:53Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606081#M2727547 <HTML><HEAD></HEAD><BODY><P>Check the Windows event log for error messages. Do you see anything there elated to SIA?</P><P></P><P>Do you have enough free disk space on your machine?</P><P></P><P>Have you tried to reboot the machine?</P><P></P><P>Regards,</P><P></P><P>Stratos</P></BODY></HTML> Mon, 27 Dec 2010 12:12:30 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606081#M2727547 former_member142702 2010-12-27T12:12:30Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606082#M2727548 <HTML><HEAD></HEAD><BODY><P>I have seen the Windows event log and it only just said cant start the service...</P><P></P><P>The machine has free disk space and I have restarted the machine and nothing...</P><P></P><P>Why it can be?</P><P></P><P>Thanks</P></BODY></HTML> Mon, 27 Dec 2010 12:22:13 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606082#M2727548 Former Member 2010-12-27T12:22:13Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606083#M2727549 <HTML><HEAD></HEAD><BODY><P>Any log files created under &lt;BOBJ installation directory&gt;\BusinessObjects Enterprise 12.0\logging? Check there for any error messages.</P><P></P><P>Regards,</P><P></P><P>Stratos</P></BODY></HTML> Mon, 27 Dec 2010 12:25:02 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606083#M2727549 former_member142702 2010-12-27T12:25:02Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606084#M2727550 <HTML><HEAD></HEAD><BODY><P>This is the problem taht it not create any logs.... then I cant to know what is the error....</P></BODY></HTML> Mon, 27 Dec 2010 12:27:41 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606084#M2727550 Former Member 2010-12-27T12:27:41Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606085#M2727551 <HTML><HEAD></HEAD><BODY><P>Is there any detailed information in the Windows event log other that it could not start the service?</P><P></P><P>What other services are available in the <EM>Central Configuration Management</EM> utility? Are you able to start those?</P><P></P><P>What kind of repository DB do you use? </P><P></P><P>Regards,</P><P></P><P>Stratos</P></BODY></HTML> Mon, 27 Dec 2010 12:31:55 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606085#M2727551 former_member142702 2010-12-27T12:31:55Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606086#M2727552 <HTML><HEAD></HEAD><BODY><P>In the Central Configuration Management Utility, I have 3 services (apache tomcat, SIA and winhttp). I can to start all services except SIA.</P><P></P><P>I use mysql and I have connected to the database and everything is fine...</P></BODY></HTML> Mon, 27 Dec 2010 12:36:52 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606086#M2727552 Former Member 2010-12-27T12:36:52Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606087#M2727553 <HTML><HEAD></HEAD><BODY><P>Does your machine have more than one network cards?</P><P></P><P>Regards,</P><P></P><P>Stratos</P></BODY></HTML> Mon, 27 Dec 2010 15:05:59 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606087#M2727553 former_member142702 2010-12-27T15:05:59Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606088#M2727554 <HTML><HEAD></HEAD><BODY><P>Hi Stratos!!!</P><P></P><P>My machine only it have one network card...</P><P></P><P>Any idea??</P><P></P><P>thanks in advance!!!</P><P></P><P>Regards!!</P></BODY></HTML> Mon, 27 Dec 2010 15:51:57 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606088#M2727554 Former Member 2010-12-27T15:51:57Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606089#M2727555 <HTML><HEAD></HEAD><BODY><P>Can you please go to the properties panel of the SIA and check which port is assigned to it under the <EM>Configuration</EM> tab?</P><P></P><P>Regards,</P><P></P><P>Stratos</P></BODY></HTML> Mon, 27 Dec 2010 17:10:50 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606089#M2727555 former_member142702 2010-12-27T17:10:50Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606090#M2727556 <HTML><HEAD></HEAD><BODY><P>Hi Stratos!!!</P><P></P><P>The port assigned is 6400. </P><P></P><P>I have reinstalled several times and I have found this error:</P><P></P><P>"Now that there are servers other than OCA servers you have to figure out how to get the machines name"</P><P></P><P>Any idea?</P><P></P><P>Thanks in advance Stratos!!!</P><P></P><P>Regards</P></BODY></HTML> Mon, 27 Dec 2010 17:24:00 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606090#M2727556 Former Member 2010-12-27T17:24:00Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606091#M2727557 <HTML><HEAD></HEAD><BODY><P>Change this to port 6410 and try again.</P><P></P><P>Regards,</P><P></P><P>Stratos</P></BODY></HTML> Mon, 27 Dec 2010 17:26:24 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606091#M2727557 former_member142702 2010-12-27T17:26:24Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606092#M2727558 <HTML><HEAD></HEAD><BODY><P>BTW the SIA should run on port 6410. Port 6400 is normally used by the CMS.</P><P></P><P>Regards,</P><P></P><P>Stratos</P></BODY></HTML> Mon, 27 Dec 2010 18:11:33 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606092#M2727558 former_member142702 2010-12-27T18:11:33Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606093#M2727559 <HTML><HEAD></HEAD><BODY><P>Please check if the db user is locked, if locked it might cause issues starting the SIA.</P></BODY></HTML> Tue, 28 Dec 2010 00:16:55 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606093#M2727559 Former Member 2010-12-28T00:16:55Z Re: It don't start the Server Intelligence Agent https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606094#M2727560 <HTML><HEAD></HEAD><BODY><P>Hi Stratros!!!!</P><P></P><P>I have solved the problem... I have actualized the system and I saw a error in the hosts file.</P><P></P><P>Thanks by all!!!!</P><P></P><P>My points for you!!!</P></BODY></HTML> Tue, 28 Dec 2010 08:15:45 GMT https://community.sap.com/t5/technology-q-a/it-don-t-start-the-server-intelligence-agent/qaa-p/7606094#M2727560 Former Member 2010-12-28T08:15:45Z