Question Re: EWA Reports not triggering in Technology Q&A

EWA Reports not triggering

Former Member — Mon, 30 Aug 2010 08:42:22 GMT

We have configured Early Watch alert in Solman -100 Client, reports are triggering manually to inbox, but automatically not triggering mails. i have checked SM EXEC SERVICES and SM SCHEDULER jobs are running in solman-100 client

Regards

Chandra

Re: EWA Reports not triggering

Former Member — Mon, 30 Aug 2010 09:41:23 GMT

Hi Chandra,

the steps were below,

1. Navigate to the EarlyWatch Alert area of your solution.

2. Choose menu Edit -> Automatic E-Mail Transmission

3. For each e-mail address, choose "Create E-Mail Recipient", and enter the Session Name, Report Type and the relevant e-mail address.

(For EWA choose "SAP EarlyWatch Alert" for Session Name, and "EarlyWatch Alert Report with Graphics" for Report Type)

4. Maintain table DSWP_SYS_EMAIL (accessible through the IMG as spro->SAP Solution Manager->Scenario-Specific Settings->Operations-Sending Service Reports by Internet E-Mail->E-Mail Filter->Map systems to E-Mail addresses) or sm30

This table acts as a white list; EWAs will ONLY be sent to the entries in this table, and ONLY for the systems you enter.

5. Ensure that BAdI Implementation DSWP_EWA_EMAILFILTER_BADI_IMPL is active (also accessible through the IMG).

and check the SAP note 957412 -Troubleshooting automatic email transmission in SAP Solution

jansi

Re: EWA Reports not triggering

Former Member — Mon, 30 Aug 2010 10:25:04 GMT

Hi Jansi,

thanks for reply, but i have already checked which you are given list, sitll problem persists

Re: EWA Reports not triggering

Former Member — Mon, 30 Aug 2010 10:40:53 GMT

Hi Chandra,

Plz check in DSWP-> Solution -> EWA check if data is collecting r not. If data is not avilable. they show red flag.

Solman system not able to generate the mail if its in red status.

Also check in managed system in SDCCN , whether refresh session is active .

EWA alert get data transfer using SM_<sid>CLNT<client>_BACK in managed system. check this RFC ping r not.

Regards,

Karthik

Re: EWA Reports not triggering

Former Member — Mon, 30 Aug 2010 10:52:24 GMT

Hi Karthik,

Data is collecting even today's report generated in solution, there are no red status, and even back rfc is working fine, only issue is reports are not triggering automatically.

Regards

Chandra

Re: EWA Reports not triggering

Former Member — Mon, 30 Aug 2010 12:03:55 GMT

Hi Chandra,

As per ur reply . u got mail in sost, but it is not triggering mail right?

Try this :

Scedule the jod in Sm36

*Give the job name as < SAPCONNECT_EXCHANGE>

*JOB Class <C>

*Execution Target < hostname>

*Then save

*Then click on steps

*Give the program name as < RSCONN01>

*Select variant as < SAP&CONNECTALL>

*Then save

*Then click on start condition

*Click on date and time

*Give the date and time

*Click on Period values

*Click other period

*Give start job as Every 5 minutes

*Then save

Regards,

Karthik

You have setup the job

Re: EWA Reports not triggering

Former Member — Fri, 03 Sep 2010 05:47:20 GMT

Other mails are triggering fine, except EWA Reports.

Re: EWA Reports not triggering

RajeevP — Fri, 03 Sep 2010 06:35:27 GMT

Hi Chandra,

Just rechecking what you replied to Jansi : Have you activated the mentioned BadI? If yes, the automatic mail will trigger only for the mail ids which are mentioned correctly in DSWP_SYS_MAIL table. If you are not looking for a filter option, deactivate the badI, the mail should trigger to the receipents mentioned in DSWP.

Also, could you confirm that iother emails are triggered and visible in SOST?

Rajeev

Re: EWA Reports not triggering

Former Member — Mon, 06 Sep 2010 06:10:37 GMT

The two BGJobs should be trigger in same Client, Now i am receiving reports

Re: EWA Reports not triggering

Former Member — Tue, 17 May 2011 11:58:14 GMT

Hi ,

i am also faching same issue .

Please let me know how did u solve the problem?

Tks,

Raju