Question Re: Cant Access Webgui in Technology Q&A

Cant Access Webgui

Former Member — Wed, 30 Jun 2010 10:54:26 GMT

Hello,

I am unable to access SAP via webgui method. ICM is running perfectly (SMICM TX)

I have followed this procedure to activate the services -

1) started these services by SICF -

/sap/public/bc/its/mimes

/sap/bc/gui/sap/its/webgui

2)In SE80 , published Internet Services: SYSTEM , WEBGUI and ITC

3) I have also used TX - SIAC_PUBLISH_ALL_INTERNAL (after reading some thread)

4)Now when i Browse to http://<server>:<icmport>/sap/bc/gui/sap/its/webgui/! , it does not start.

Please help me to resolve ths issue.

Regards

Shiv

Re: Cant Access Webgui

Former Member — Wed, 30 Jun 2010 11:31:23 GMT

Have you tried the following: go to sicf - default host - sap - bc - gui - sap - its - select webgui - right mouse click and test service.

Kind regards,

Mark

Re: Cant Access Webgui

Former Member — Wed, 30 Jun 2010 12:34:41 GMT

Yes i tried. it resutls same.

Regards

Shiv

Re: Cant Access Webgui

Former Member — Wed, 30 Jun 2010 13:04:38 GMT

> I am unable to access SAP via webgui method. ICM is running perfectly (SMICM TX)

Are you able to access the SAP via GUI ? In case GUI is not installed could you check if you are able to ping the <server> from your local PC ?. Please try to ping the FQDN. (this is set in the parameter<icm/host_name_full>)

> 4)Now when i Browse to http://<server>:<icmport>/sap/bc/gui/sap/its/webgui/! , it does not start.

What is the error message reported ? (Ideally you would be prompted a pop-up box with input for login details)

cheers !

PRADi

Re: Cant Access Webgui

Former Member — Wed, 30 Jun 2010 14:10:34 GMT

"Internet Explorer cannot display the webpage"

I can access system and can ping as well , so there is no connectivity or n/w issues.

FYI, netstat -a | grep <port> gives this output

unix 2 [ ACC ] STREAM LISTENING 50206 /tmp/.sapicm8081

is that alright?

Regards

Shiv

Re: Cant Access Webgui

Former Member — Wed, 30 Jun 2010 14:23:51 GMT

Looks like it.. Does your icm http port having a green status in transaction smicm?

You can also try to change your internet explorer settings, to bypass the proxy server. It could be related to network security.

Kind regards,

Mark

Edited by: M. Dijsselbloem on Jun 30, 2010 4:24 PM

Re: Cant Access Webgui

Former Member — Wed, 30 Jun 2010 14:29:15 GMT

Yes

Re: Cant Access Webgui

Former Member — Wed, 30 Jun 2010 14:34:06 GMT

> FYI, netstat -a | grep <port> gives this output

> unix 2 [ ACC ] STREAM LISTENING 50206 /tmp/.sapicm_8081_

Looks like you switched to HTTPS ? In that case , the following also needs to be done

You would also need to enable HTTPS in SICF for your webgui in

SICF ->navigate to /default_host/sap/bc/gui/sap/its/

Right click on the service and click on Display element, you should see a window where you can specify the service details.

Switch to Logon data tab , there is a security requirement box.

Select SSL over here.

Please post the port in the URL you are being redirected to ?

cheers !

PRADi

Re: Cant Access Webgui

Former Member — Wed, 30 Jun 2010 14:40:21 GMT

something interesting i just come to know -

I can access webgui onto linux server where sap is running. but can not access from LAN.... even if i tried accessing via ip.

FYI, I can access server via SAP GUI and telnet from LAN.

Re: Cant Access Webgui

Former Member — Wed, 30 Jun 2010 14:45:11 GMT

OK.

The '!' mark at the end of the URL should be the culprit dur to firewall settings

Refer to the following Note:-

SAP Note 384400 - Problem with use of '!' symbol in URL of ITS

cheers !

PRADi

Re: Cant Access Webgui

Former Member — Wed, 30 Jun 2010 15:03:38 GMT

this is the path i am trying accessing -

http://<ip>:8081/sap/bc/gui/sap/its/webgui?sap-client=001

FYI same url is accessible onto host. (firefox browser)

Regards

Shiv

Re: Cant Access Webgui

Former Member — Wed, 30 Jun 2010 15:16:43 GMT

> 3) I have also used TX - SIAC_PUBLISH_ALL_INTERNAL (after reading some thread)

> 4)Now when i Browse to http://<server>:<icmport>/sap/bc/gui/sap/its/webgui/! , it does not start.

The URL in your first post showed '!' ??

Could you paste the following content from your SAP system ?

SMICM~~>GOTO~~>Parameter-->Display

Content under the 'Services' section

If the URL is http and the port is of https , this combination doesn't work. I wonder how it works on your server.

cheers !

PRADi

Re: Cant Access Webgui

Former Member — Wed, 30 Jun 2010 15:20:24 GMT

icm/serv er_port_0 = PROT=HTTP,PORT=8081

icm/server_port_1 = PROT=SMTP,PORT=0

Re: Cant Access Webgui

Former Member — Wed, 30 Jun 2010 15:20:48 GMT

icm/server_port_0 = PROT=HTTP,PORT=8081

icm/server_port_1 = PROT=SMTP,PORT=0

Re: Cant Access Webgui

Former Member — Wed, 30 Jun 2010 15:59:32 GMT

> icm/server_port_0 = PROT=*HTTP,PORT=8081 *

You are using 8081 as your HTTP port and as you are able to reach on the server to this URL, its clear that network settings are prohibiting you to reach from your desktop.

Could you add the FQDN name (Ex: server1.sap.com*) of the server to 'No proxy list' in your internet explorer settings and clear the cookies and check using the URL ? ( Do not use IP in the URL )

cheers !

PRADi

Re: Cant Access Webgui

Former Member — Wed, 30 Jun 2010 22:32:23 GMT


http://<ip>:8081/sap/bc/gui/sap/its/webgui?sap-client=001

Can you ping the fully qualified hostname from your workstation.

Did you try switching the IP with the fully qualified hostname?

Also check the service sap/bc/gui/sap/its/webgui is acitve in SICF

Re: Cant Access Webgui

Former Member — Thu, 01 Jul 2010 07:18:26 GMT

So this looks like a firewall issue.. Can you execute the following command from your local machine: telnet <hostname of SAP icm> <port number of ICM>

If you get an permission denied, than the firewall is blocking your access to that machine of that particular port. If you don't get a permission denied, change the internet explorer option, to bypass proxy for local addresses.

Kind regards,

Mark

Re: Cant Access Webgui

Former Member — Thu, 01 Jul 2010 09:31:39 GMT

Its resolved.

It was linux firewall issue. I had to allow SAP ports Exclusively .

Thanks to everyone.

Regards

Shiv