Question Re: SAP Authentication - Not working in Technology Q&A

SAP Authentication - Not working

Former Member — Tue, 04 Aug 2009 07:34:44 GMT

HI Experts,

I have installed BO Enterprise 3.0 on one server. Then I configured SAPjco file as per SAP integration kit - installation guide.

Now when i am trying to access :

Application -> Authentication -> SAP

in CMC, I am getting error "The requested resource (/SAP/jsp/auth/sapsec_logsys.faces) is not available".

Please help on this.

Regards,

Rishit

Re: SAP Authentication - Not working

former_member142702 — Tue, 04 Aug 2009 07:38:03 GMT

Hi,

which version of SAP Jco did you install? Where exactly did you copy the files into? What is your O/S? Is this a 64 or 32 bit version?

Regards,

Stratos

Re: SAP Authentication - Not working

Former Member — Tue, 04 Aug 2009 07:54:23 GMT

Hi..

Jco version: 2.1.8

path: C:\Program Files\Business Objects\Tomcat55\server\lib ( Not getting Shared folder..might be bcoz of server)

Also librfc32.dll and sapjco.jar copied in windows/system32 folder.

OS : windows server 2003 and 32-bit

Regards,

Rishit

Re: SAP Authentication - Not working

former_member142702 — Tue, 04 Aug 2009 07:58:12 GMT

please copy sapjco.jar into C:\Program Files\Business Objects\Tomcat55\common\lib

and only the DLL files into c:\windows\system32 ( I guess you did this, but you mentioned that you copied the .jar file in there also)

Restart the Tomcat and try again.

Regards,

Stratos

Re: SAP Authentication - Not working

Former Member — Tue, 04 Aug 2009 08:06:09 GMT

HI..

Thanks for your fast reply.

I have copied sapjco.jar to common/lib folder.

Restarted tomcat server.

But getting same error.

I copied .dll file to system32 folder.

Is there anything i am missing?

Regards,

Rishit

Re: SAP Authentication - Not working

former_member142702 — Tue, 04 Aug 2009 08:15:23 GMT

Hi,

there are 2 DLL files in the Jco connector package. Did you copy both?

Can you see an "SAP" entry in the authentication drop-down list when you start the CMC login screen?

Regards,

Stratos

Re: SAP Authentication - Not working

Former Member — Tue, 04 Aug 2009 08:20:40 GMT

Hi..

I copied both files.

And i am not getting SAP authentication in drop-down list of CMC login screen.

Regards,

Rishit

Re: SAP Authentication - Not working

former_member142702 — Tue, 04 Aug 2009 08:50:32 GMT

Please do the following:

1 Stop the tomcat

2. Go to C:\Program Files\Business Objects\Tomcat55\WebApps

3. Remove there the following directories:

InfoViewApp

InfoViewAppActions

CmcApp

CmcAppActions

OpenDocument

dswsbobje

PartnerPlatformService

SAP

4. Restart the Toimcat and wait until the directories you removed are automatically created.

Is the SAP entry visible now?

Regards,

Stratos

Re: SAP Authentication - Not working

Former Member — Tue, 04 Aug 2009 09:07:48 GMT

Hi..

In Path:

C:\Program Files\Business Objects\Tomcat55\WebApps

I didn't found SAP directories. And instead of PartnerPlatformservice i found Platformservice directory.

Then also i follow your steps but still not get SAP in drop-down list.

Regards,

Rishit

Re: SAP Authentication - Not working

former_member142702 — Tue, 04 Aug 2009 09:14:24 GMT

Ok. It seems that the int.Kit was not correctly installed.Can you consider uninstalling the int.Kit and installing it again? Select the option to deploy the web files automatically during the installation.

Regards,

Stratos

Re: SAP Authentication - Not working

Former Member — Tue, 04 Aug 2009 09:28:31 GMT

Hi..

When i am selecting option Automatic webfils deploy.. next screen i am getting to enter service name of Tomcat 5.5 with

Server Instance: (server name)

Service Name : ( I don't know how to get this )

Can you help on this?

Regards,

Rishit

Re: SAP Authentication - Not working

former_member142702 — Tue, 04 Aug 2009 09:31:19 GMT

Server Instance: localhost

Service Name: BOE120Tomcat

Regards,

Stratos

Re: SAP Authentication - Not working

Former Member — Tue, 04 Aug 2009 09:37:21 GMT

HI..

It gives me such error while localhost and BOE120Tomcat

Application server instance not detected in directory 'C:\Program Files\Business Objects\Tomcat55\bin/conf/Catalina

Regards,

Rishit

Re: SAP Authentication - Not working

former_member142702 — Tue, 04 Aug 2009 09:41:12 GMT

Hi,

can you post here the contents of the C:\Program Files\Business Objects\Tomcat55\bin/conf/Catalina directory please?

Regards,

Stratos

Re: SAP Authentication - Not working

Former Member — Tue, 04 Aug 2009 09:51:21 GMT

Hi..

I didn't found conf directory in bin directory instead i found in C:\Program Files\Business Objects\Tomcat55\conf\Catalina

In catalina only one directory named: localhost

Content of Localhost directory:

AdminTools.xml

AnalyticalReporting.xml

BusinessProcessBi.xml

CmcAppActions.xml

CrystalReports.xml

host-manager.xml

InfoviewAppActions.xml

manager.xml

PerfomanceManagement.xml

PlatformServices.xml

PMC_Help.xml

VoyagerClient.xml

Xcelsius.xml

Regards,

Rishit

Re: SAP Authentication - Not working

former_member142702 — Tue, 04 Aug 2009 10:00:19 GMT

Hi,

can you please check if any CATALINA_* (eg. CATALINA_HOME) environment variable is set on your machine?

Regards,

Stratos

Re: SAP Authentication - Not working

Former Member — Tue, 04 Aug 2009 10:04:44 GMT

Hi..

There were no such variable in my machine. ( No any user variable and no any system variable )

Regards,

Rishit

Re: SAP Authentication - Not working

former_member142702 — Tue, 04 Aug 2009 10:31:13 GMT

Hi,

did you choose to automatically install Tomcat while installing the BO server?

Regards,

Stratos

Re: SAP Authentication - Not working

Former Member — Tue, 04 Aug 2009 10:33:32 GMT

Hi..

yes.. i choose automatically install Tomcat Server during BOE installation.

Regards,

Rishit

Re: SAP Authentication - Not working

former_member142702 — Tue, 04 Aug 2009 10:40:23 GMT

HI,

it seems that the Tomcat installation is somehow broken. Can you consider removing BOE and installing it again? Please remove also the tomcat service and mysql if they are still visible in the Windows Services panel after uninstalling BO. YOu can use for this the instsrv.exe utility (you can download this from Micorsoft). Remove after that also any remaining files under C:\Programs\Business Objects.

Regards,

Stratos

PS Do not forget to copy the Jco files correctly prior to installing the int.Kit