Question Re: ORA-12547: TNS:lost contact error in create database phase in ECC6 installation in Technology Q&A

ORA-12547: TNS:lost contact error in create database phase in ECC6 installation

former_member547765 — Wed, 11 Jul 2018 04:11:38 GMT

Dear experts,

I am installing ECC6 on Oracle / aix 7.1. Got below error in create database phase. I have installed Oracle software SBP's when SAPGUI prompted me to install Oracle software.

Here is the message from /tmp/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/ora_sql_results.log :

oerr.jpg

"SHUTDOWN ABORT;

exit;

Output of SQL executing program:

SQL*Plus: Release 11.2.0.3.0 Production on Wed Jul 11 02:04:31 2018

Copyright (c) 1982, 2011, Oracle. All rights reserved.

ERROR:
ORA-12547: TNS:lost contact

SP2-0751: Unable to connect to Oracle. Exiting SQL*Plus

SAPINST: End of output of SQL executing program /oracle/P01/112_64/bin/sqlplus.

SAPINST found errors.
SAPINST The current process environment may be found in sapinst_ora_environment.log"

Can someone please help me to resolve this issue?

Re: ORA-12547: TNS:lost contact error in create database phase in ECC6 installation

DavidLY — Wed, 11 Jul 2018 05:47:14 GMT

Hello,

Usually this issue you are facing occurs when the SAPinst is not properly or some files are not linked in Oracle Software properly. Check the following SAP notes:
97953 - UNIX: Relinking of the Oracle executables
583861 - UNIX: Errors due to Oracle executable

In additional, check the composite SAP note 505630 for the error ORA-12547.

Another important point to check is if you have the environment variable LD_LIBRARY_PATH. For your reference, check SAP note 602843.

Regards,

David

Re: ORA-12547: TNS:lost contact error in create database phase in ECC6 installation

former_member547765 — Wed, 11 Jul 2018 07:25:51 GMT

Can i relink while the install is in process

Re: ORA-12547: TNS:lost contact error in create database phase in ECC6 installation

former_member547765 — Wed, 11 Jul 2018 07:33:57 GMT

Here is some log from sapinst_dev.log :

TRACE 2018-07-11 14:29:56.379 [syuxctask.cpp:600]
CUnixProcessManager::sap_waitpid(pid_t pid, int * pStatus, int options)
lib=syslib module=syslib
Child process 9634078 returned 0

TRACE 2018-07-11 14:29:57.530 [CStatisticManager.cpp:2222]
CStatisticManager::writeInstallationSlanaFile_Intern

TRACE 2018-07-11 14:29:57.733 [syxxcfile.cpp:85]
CSyFileImpl::decideIfMoveCopyNode(const CopyMoveDestinationInfo & {m_nodeTypeForCombiCheck: ..., m_path: /tmp/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/instslana.14.xml, m_realNodeType: 8}, ISyNode::CopyMoveMode_t 0x3, PSyNodeInt &) const
lib=syslib module=syslib
Target node does not exist and (mode & ISyNode::MISSING) ==> I will copy/move.

TRACE 2018-07-11 14:29:57.741 [syxxcnode.cpp:425]
CSyNodeImpl::move(const CSyPath & /tmp/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/instslana.14.xml, ISyNode::CopyMoveMode_t 0x3)
lib=syslib module=syslib
Moved /tmp/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/instslana.xml to /tmp/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/instslana.14.xml

INFO 2018-07-11 14:29:57.742 [syuxcfile.cpp:182]
CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)
lib=syslib module=syslib
Removed file /tmp/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/instslana.xml.

INFO 2018-07-11 14:29:57.770 [syuxcpath.cpp:447]
CSyPath::createFile() lib=syslib module=syslib
Creating file /tmp/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/instslana.xml.

TRACE 2018-07-11 14:29:57.818
SAPInst calls the LogInquirer. The output of the LogInquirer can be found in file sapinst_loginquirer.log.

TRACE 2018-07-11 14:29:58.424 [iaxxgenimp.cpp:649]
CGuiEngineImp::showMessageBox

TRACE 2018-07-11 14:29:58.425 [iaxxgenimp.cpp:1062]
CGuiEngineImp::acceptAnswerForBlockingRequest
Waiting for an answer from GUI

Re: ORA-12547: TNS:lost contact error in create database phase in ECC6 installation

former_member547765 — Fri, 13 Jul 2018 08:10:16 GMT

my problem is solved by restart the server

Thanks