Question Re: error 500 in webgui in Technology Q&A

error 500 in webgui

Former Member — Tue, 20 Nov 2018 14:00:47 GMT

Hi Dear Experts

i want to customize ESS launchpad through LPD_CUST transaction but when i enter se80 transaction in backend system and chose component and press 'start configurer' buttom it jumps to http://host:8000/sap/public/myssocntl?sap-client=100 but my nwbc address is http://host:8000/sap/bc/nwbc/ .

so i decided to open se80 transaction and i start webgui in sicf transaction but when i enter my logon data and press enter it shows me error 500. i dont know what to do. please help me whith these issues.

thanks alot

Re: error 500 in webgui

cris_hansen — Tue, 20 Nov 2018 15:00:18 GMT

Hello,

Could you please share the SAP_BASIS version and the kernel used? This might be related to KBA 2722301 or maybe KBA 2710887.

Regards,

Cris

Re: error 500 in webgui

Former Member — Wed, 21 Nov 2018 07:09:17 GMT

Hello Dear Cristiano Hansen

Thanks for your reply

The kernel version is 749 and make variant is 749_REL and the BASIS version is 751 SP Level 0004

Thanks Again

Re: error 500 in webgui

tan_michael — Wed, 21 Nov 2018 10:13:05 GMT

Hi,

Have you assigned the correct parameters in RZ10 for hostname?
--> icm/server_port_x

Please check SMICM --> Go to --> Services... check the port if it is active

Re: error 500 in webgui

cris_hansen — Wed, 21 Nov 2018 11:19:48 GMT

Hello AF,

Please check dev_icf* and dev_w* trace files for more details about the issue.

Can you share the kernel patch level you are using?

Thanks,

Cris

Re: error 500 in webgui

Former Member — Sat, 24 Nov 2018 07:26:11 GMT

Hello Tan Michael

i checked the smicm and services for http and https and smtp were activated but i dont know which parameters should be active in rz10

could you please explain more

thanks in advance.

Re: error 500 in webgui

Former Member — Sat, 24 Nov 2018 07:33:47 GMT

Hello Again Cristiano Hansen

Sorry but i dont know how to do what you said.

could you please explain me more.

Thanks