Question Re: Troubleshooting Report Application Server in Technology Q&A

Troubleshooting Report Application Server

Former Member — Sat, 21 Feb 2009 13:48:28 GMT

Hello Listers,

I've installed Crystal Reports Server XI R2 on Windows 2003 Server. All the services are running fine except '*Report Application Server*'.

Whenever I try to start the service it starts and stops immediately. I don't know whats wrong there.

Does anyone know how to troubleshoot this problem?

Please help me.

I'd be grateful to you.

Thanks & Regards,

Vinit

Edited by: Vinit Patil on Feb 21, 2009 2:48 PM

Re: Troubleshooting Report Application Server

Former Member — Sat, 21 Feb 2009 14:23:53 GMT

Hello Vinit,

I recommend to post this query to the [BusinessObjects Enterprise Administration|; forum.

This forum is dedicated to topics related to administration and configuration of BusinessObjects Enterprise, BusinessObjects Edge, and Crystal Reports Server.

It is monitored by qualified technicians and you will get a faster response there.

Also, all BOE Administration queries remain in one place and thus can be easily searched in one place.

Best regards,

Falk

Re: Troubleshooting Report Application Server

Former Member — Sun, 22 Feb 2009 05:09:54 GMT

Sorry, but I could not differentiate the forums properly.

Thanks for your valuable reply.

Regards,

Vinit

Re: Troubleshooting Report Application Server

former_member136842 — Mon, 23 Feb 2009 14:15:20 GMT

Hello Vinit,

check the Eventviewer of your W2003 OS if it drops an error. Also you should trace the RAS Server by adding the "-trace" option to the Service, than start it and re- produce the error. Check the Trace log afterwards and post the Result.

Regards

-Seb.