Question Re: Custom Paper Size & Orientation Problem in Technology Q&A

Custom Paper Size & Orientation Problem

Former Member — Mon, 29 Dec 2008 07:51:18 GMT

Hi all,

I want to print a receipt using Crystal Report 2008 (Service Pack 1). Receipt size is 8.5 x 5.5. I checked +Dissociate Formatting Page Size and Printer Paper Size' and set the Horizontal and Vertical sizes. But the problem is, Orientation is automatically set to Landscape. But I want to set it to Portrait.

I noticed that even if you selected predefine paper size with Width is greater than Height, IDE automatically set it to Landscape. If we change Landscape to Portrait then the Width and Height will be swapped.

Programally I set the orientation like this :

rps.PrintOptions.PaperOrientation = PaperOrientation.Portrait

. But it didn't solve the program.

Please tell he how to print with paper size 8.5 x 5.5 as portrait?

Re: Custom Paper Size & Orientation Problem

Former Member — Mon, 29 Dec 2008 13:25:04 GMT

Hi,

Try this code -


boReportDocument.Load(Server.MapPath("CrystalReport.rpt")); 
        PrintOptions boPrintOptions = boReportDocument.PrintOptions; 
 
        // The paper size used for this report is  '14x7'.
 
      System.Drawing.Printing.PrinterSettings oPrinterSettings = new       System.Drawing.Printing.PrinterSettings(); 
        oPrinterSettings.PrinterName = "     "; 
        
        foreach (System.Drawing.Printing.PaperSize oPaperSize in oPrinterSettings.PaperSizes) 
        { 
            if ("14x7" == oPaperSize.PaperName) 
            {                
                boPrintOptions.PaperSize = (CrystalDecisions.Shared.PaperSize) oPaperSize.RawKind; 
                break; 
         } 
            
        } 
        CrystalReportViewer1.ReportSource = boReportDocument;

Hope this will help!!

Regards!!

Amit

Re: Custom Paper Size & Orientation Problem

Former Member — Sun, 04 Jan 2009 07:52:41 GMT

Dear Amit,

Sorry for delay response. It is because I was not well during last week. Thanks for the comments too.

But it didn't work. Without giving custom paper size, I tried with the paper size PaperLedger which is in PaperSize Enumeration. It's size is 17- by 11-inches.. Width is greater than the height.

If the paper width is greater than the height CR will always print it as landscape. Even if we set orientation as Portrait dynamically (in program) , still it prints as landscape.

Is this a CR bug?

Re: Custom Paper Size & Orientation Problem

Former Member — Mon, 05 Jan 2009 01:17:19 GMT

Hi,

See if this helps :

[http://msdn.microsoft.com/en-us/library/system.drawing.printing.papersize.aspx]

Try this, Open up the report in Crystal Designer and select Page setup and check off Dissociate paper...

With SP1 installed you can check that option off.

Regards,

Shweta

Re: Custom Paper Size & Orientation Problem

Former Member — Mon, 05 Jan 2009 12:37:30 GMT

Hi Shweta,

Thanks for your comments. I worked with Dissociate paper... option. But it didn't solve the problem :(.

I have installed Crystal Report 2008 with SP 1. Problem is even in CR design view, when we change the Page Size, if width is greater than the height, it will automatically select Landscape option. If we set orientation to Portrait again, then the Height and Width will be swap.

So still there is no way to print a Paper which is having the paper Width is greater than the paper (Eg. Height as Portrait (Eg. 8.5 x 5.5 as Portrait).

Re: Custom Paper Size & Orientation Problem

former_member11696 — Tue, 27 Jan 2009 18:41:22 GMT

Work around is to set the length larger than the width. 8.5 x 8.5 so CR does not auto rotate. Printing should be ignore the custom paper size and page break as required. We are workign with R&D to see how or why we auto rotate.

Re: Custom Paper Size & Orientation Problem

Former Member — Wed, 01 Apr 2009 18:13:17 GMT

Still I didn't get the valid answer. Problem is still remaining

Re: Custom Paper Size & Orientation Problem

former_member11696 — Thu, 14 May 2009 21:38:07 GMT

Wait for the next Service Pack or purchase a case on line to get a dedicated Support Engineer working on the issue

Re: Custom Paper Size & Orientation Problem

Former Member — Thu, 13 Aug 2009 19:24:59 GMT

Hi Don

I have the same problem as the other writers but this workaround is not viable since I need to set the Orientation and size for a label and if I change the Dimentions as suggested, it will not print out correctly on each label.

Robert

Re: Custom Paper Size & Orientation Problem

Former Member — Thu, 13 Aug 2009 19:28:06 GMT

Hi Don

can you explain how to get "dedicated support". I already have support from our Sap partner but they could not resolve this issue, so I would like to pay for a solution but I have my doubts that this can be resolved.

Thank you Robert

Re: Custom Paper Size & Orientation Problem

Former Member — Mon, 21 Dec 2009 16:54:14 GMT

Hi all,

I have the same problem. I have tried everything I can come up with but no luck. I'm trying to print a 3x1 label and it won't turn landscape no matter what I do. I am uning ReportDocument with 12.1 SP2. My old software works fine with the RDC control.

Re: Custom Paper Size & Orientation Problem

Former Member — Mon, 21 Dec 2009 17:39:45 GMT

We have also had this problem for over a year, tried everyones' suggestions etc. but it is written into the crystal reports program to do this and there is no doubt no fix for the problem.

Re: Custom Paper Size & Orientation Problem

Former Member — Thu, 04 Mar 2010 15:40:44 GMT

Is there any scheduled fix to solve this issue?

When our customers have custom paper sizes that are more widht than height, and they have matrix printers, we are installing CR XI, that works fine.

Re: Custom Paper Size & Orientation Problem

Former Member — Thu, 04 Mar 2010 20:10:39 GMT

As long as you are using CR 2008, with [SP2|https://smpdl.sap-ag.de/~sapidp/012002523100009038092009E/cr2008win_sp2.exe]

and [fp2.4|https://smpdl.sap-ag.de/~sapidp/012002523100001024152010E/cr2008_fp24.zip] applied, the solution in [this|; thread should work for you.

Ludek

Re: Custom Paper Size & Orientation Problem

Former Member — Thu, 04 Mar 2010 21:42:17 GMT

Ludek,

The above mentioned technique worked for me.

In my case i had to set the print settings in order to print shipping labels from dymo label printer.

Also thanks to amit singh for coming up with this solution.

Vijay

Re: Custom Paper Size & Orientation Problem

Former Member — Fri, 05 Mar 2010 15:28:39 GMT

So does FP4 allow us to print Portrait orientation on labels that have WIDTH > HEIGHT?

Re: Custom Paper Size & Orientation Problem

Former Member — Fri, 05 Mar 2010 17:32:55 GMT

should. if not let us know - as long as hte printer driver supports it.

Ludek

Edited by: Ludek Uher on Mar 5, 2010 9:33 AM

Re: Custom Paper Size & Orientation Problem

Former Member — Fri, 05 Mar 2010 18:08:43 GMT

This solution doesn't work for me.

I have a format with 20 cm width and 10 cm height, that shoud be printed in a dotmatrix printer.

In the page options for the report I have unchecked " Dissociate Page Size And Printer Paper Size" and I have indicated the PAPERNAME corresponding to the custom paper size mentioned above.

In VB.NET


Dim FormID As Integer = printer.IndiceTamañoPapel(wRS.Fields.Item("PAPERSIZE").Value, gPRINTERNAME)
 If FormID > 0 Then
        gREPORT.PrintOptions.DissociatePageSizeAndPrinterPaperSize = True
        gREPORT.PrintOptions.PaperOrientation = PaperOrientation.Portrait
        gREPORT.PrintOptions.PaperSize = CType(FormID, CrystalDecisions.Shared.PaperSize)
End If

I have tried with many options in Paperorientation (Default, portrait and landscape)

Thank you

Blas

Re: Custom Paper Size & Orientation Problem

Former Member — Fri, 05 Mar 2010 21:57:02 GMT

Make sure that dot matrix printer is Unicode compliant. Most dot matrix printers are to and CR does not work with non Unicode compliant printers.

Ludek

Re: Custom Paper Size & Orientation Problem

Former Member — Wed, 10 Mar 2010 21:11:23 GMT

Ok, I've installed FP 2.4 now and it still doesn't work. It's easy to test. Preview a report that has width > height. The Crystal preview window displays the report perfectly but when you hit the print button, it turns sideways. THIS NEEDS TO BE FIXED,