Question Re: PO Release WorkFlow Error in Technology Q&A

PO Release WorkFlow Error

Former Member — Tue, 26 Aug 2008 09:42:49 GMT

Hi Experts,

I have a scenario with purchase Order 5 level Release. I have activated Standard workflow, Now for first level it works fine and first level user is able to release and also a notification is also sen't to the initator after. this is for release code A1.

But work item is not going to second level release at all.if i go and check the Workflow after first level release.WorkFlow is in deactivated status.

Plz help me to resolve this issue.

Regards,

Hari

Re: PO Release WorkFlow Error

Former Member — Tue, 26 Aug 2008 10:50:31 GMT

Hi, do you mean the workflow is deactivated after the first level of approval or the linkage between workflow and the events are deactivated?

I suggest you go check out the workflow log for further details and trace what've gone wrong from the log. Or perhaps, you can post part of the log here, so that we can help trace the errors? Thanks.

Regards,

Yen Li

Re: PO Release WorkFlow Error

Former Member — Tue, 26 Aug 2008 11:47:04 GMT

hi Yen,

Thanks for the reply. It should work for 5 level release.But it is working for only one level and finishes. For 5 level approval workflow should run five times but in my case it is running only once.

I checked my error log in both SBWP and SWI14 there r no errors in the first level flow.

My problem is Workflow is not getting the second release code and executing the second time.If i go and check it manually after one level of execution the workflow itself is in deactivation status i don't know y this is happening every time i check with the release first time it runs and wf gets deactivated.

Plz help me to resolve this issue .

Regards,

Hari

Re: PO Release WorkFlow Error

Former Member — Wed, 27 Aug 2008 04:02:34 GMT

Hi, Hari, I assumed that you have set the workflow administrator to yourself and any errors would be sent to you...

In my humble opinion...

Is the workflow not getting the release code at all (for second level onwards) or it is having problem with finding the agents for the second level approval?

Did you check the workflow log, to see the flow of the workflow? You are using a standard workflow or? I was using a standard workflow, but the multi-level approval is set in MM configuration. Using the standard workflow for PR Release, the workflow is run 5 times for 5-level-release, which means there would be a start event and and end event for each level of release. And in my problem, there is no ending event for the first level because the PR is created wrongly and the system didn't know where to flow the PR to.

My advise is, first check MM config and workflow agents are assigned properly for multi-level approval.

Second, check if the PR is created and released properly. I have faced errors similar to yours and it was due to the incorrect entries during PR creation.

Third, trace the events and workflow log in SWEL to understand the problem better. (Or maybe you should do this first, in case you haven't).

Basically, if the workflow gets deactivated everytime, it might be due to the Behavior Upon Error Feedback in SWE2, which means there is error occured.

Lastly, if there is an error in the workflow log, you could paste it here.

Hope it helps...

Regards,

Re: PO Release WorkFlow Error

Former Member — Wed, 27 Aug 2008 06:37:58 GMT

hi Yen Li,

Thank u for ur support.I have resolved this issue with one of ur previous post

I have not don the sweqadm settings proparly that is y second level release din't work.Anyway thank u one and all for ur support.But full points to my hero Yen Li.

Regards,

Hari