Question Re: Streaming Error #2032 in Internet Explorer in Technology Q&A

Streaming Error #2032 in Internet Explorer

Former Member — Mon, 11 Aug 2008 09:44:42 GMT

Hi,

I have a probem with running my dashboards in Internet Explorer.

When I am running several dashboards on one PC, I will start getting Error #2032 on the dashboards.

If I run the dashboards in Mozilla Firefox, I don't get any #2032 errors.

In my dashboards there are alot of web service connections, but the web server is running on an IIS 6.0, so the web server can handle quite a big amount of web services.

Does anyone have any experience with this kind of problem?

I have been thinking if it is Internet Explorers implementation of Flash that is causing this problem?

All comments are very much appreciated.

Best regards,

Ole

Re: Streaming Error #2032 in Internet Explorer

amrsalem1983 — Mon, 11 Aug 2008 09:53:45 GMT

please do search in the Xcelsius forum, there is many posts related to the same error number

find this

good luck

Re: Streaming Error #2032 in Internet Explorer

Former Member — Mon, 11 Aug 2008 12:06:41 GMT

As I understand, this is the Xcelsius forum, right?

Re: Streaming Error #2032 in Internet Explorer

amrsalem1983 — Mon, 11 Aug 2008 12:21:46 GMT

yes , Ole, i've just asked you to do some search with the error number, many ppl asked about the same issue before.

good luck

Re: Streaming Error #2032 in Internet Explorer

Former Member — Mon, 11 Aug 2008 12:51:25 GMT

Thanks for the fast answer.

I have already searched the Xcelsius forum for the threads related to the error #2032, but the related threads does not solve my problem.

The streaming error #2032 can occur due to alot of different reasons, web service connections with wrong parameters, missing cross domain file and etc. This is not the problem in my case, since I only experience the problem when I am running several dashboards and the problem doesn't exists when I am using Mozilla Firefox instead of Internet Explorer.

So maybe this is related to Internet Explorers implementation of Flash?

Anyone who have experienced anything similar?

Re: Streaming Error #2032 in Internet Explorer

Former Member — Wed, 19 Nov 2008 21:45:05 GMT

Anyone get a sound resolution on Error 2032? We are seeing it for a user logging on to Infoview from outside the firewall...inside the firewall is all good. We believe we have the crossdomainpolicy file configured correctly.

Re: Streaming Error #2032 in Internet Explorer

Former Member — Thu, 20 Nov 2008 20:17:13 GMT

hi there...

if the crossdomain.xml file is configured properly (application server restart required to take affect)

and the error still occurs you should contact your network administrator.

some useful hints for an international corporate environment maybe:

1.) check if the BOXI-Server has a puplic ip. (ping the BOXI-Server and ensure it's IP is not private)

2.) check if it is necessary, that a DNS-Suffix is added to the BOXI-Server DNS-Configuration.

Best Regards

Ulrich

http://www.xcelsius-insight.com

Re: Streaming Error #2032 in Internet Explorer

Former Member — Thu, 20 Nov 2008 23:27:48 GMT


> Anyone get a sound resolution on Error 2032?  We are seeing it for a user logging on to Infoview from outside the firewall...inside the firewall is all good.  We believe we have the crossdomainpolicy file configured correctly.

What does the crossdomain.xml file look like (can you paste it here)?

Also, make sure that the the crossdomain policy is placed in the proper root folder.

C:\Program Files\Business Objects\Tomcat\webapps\ROOT

You'll need to restart the Tomcat webserver in order for the changes to take effect.

If installed properly, you should be able to call it from an external browser

http://<<server-name>>:8080/crossdomain.xml

Re: Streaming Error #2032 in Internet Explorer

Former Member — Thu, 04 Dec 2008 14:34:05 GMT

Sorry for the sllllooowww reply but we have been playing ping pong with BOBJ Support on this...with no success...

The customer who is experiencing random 'Error #2032' on .swf files refreshed while logged on inside or outside the firewall (contrary to my original post). This is not restricted to any specific .swf or Xcelsius component.

-The is an https:// environment

-The crossdomain is as follows:

<?xml version="1.0"?>

<!DOCTYPE cross-domain-policy SYSTEM "http://www.macromedia.com/xml/dtds/cross-domain-policy.dtd">

<cross-domain-policy>

<allow-http-request-headers-from domain="" headers="" secure="false" />

<allow-access-from domain="*" secure="false" />

</cross-domain-policy>

-The Adobe Global Security Settings at

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html

are set to "Always Allow"

-SAP/BOBJ Support had us use Fiddler and other tools to get a trace, but none of them have shown anything of value. Maybe we are using such tools incorrectly?

Has anyone been able to eradicate this seemingly Flash/Network issue with confidence? Any other tasks we can try or troubleshooting tips.

Re: Streaming Error #2032 in Internet Explorer

Former Member — Thu, 04 Dec 2008 14:42:12 GMT

The crossdomain (see above post) asterisks are removed by the forum app