Question Re: Offline Approval Workflow in Technology Q&A

Offline Approval Workflow

former_member184495 — Sun, 21 Jan 2024 21:41:04 GMT

Hi.

I have WF that triggers and sends mail to users Outlook to notify him for approval of PO.

Now the mail of body should have 2 buttons in Outlook like 'Approve' and 'Reject'.

User will click say 'Approve', in backend in SAP it should put the PO in Released state.

Can this be done?

I have searched where I found for BCS, but there isnt button in Email of body.

My requirement is Button.

Thanks,

Aditya V

Re: Offline Approval Workflow

Former Member — Thu, 17 Nov 2016 09:34:36 GMT

Hi,

Check extended notification / SWN_SELSEN.

Then you have buttons if you choose LINK in the subscription settings for show_action_decision_as, it's not entirely offline approval because on clicking the user decision from email the user has to provide login credentials in an html screen, they only have to do this once since this creates a certificate or something like that. But this SAP standard functionality comes out of the box and is fully supported by SAP

Kind regards, Rob Dielemans

Re: Offline Approval Workflow

Former Member — Sun, 27 Nov 2016 07:28:24 GMT

I followed all extended notification configuration steps but I am getting http:// only in my outlook email. How to get complete shortcut URL to execute work item from outlook email?

Re: Offline Approval Workflow

former_member184495 — Tue, 03 Jan 2017 13:25:58 GMT

Hi,

was thinking say I bring it a URL for Accept and Reject, is it possible that once user clicks on URL, it will update SAP?

Re: Offline Approval Workflow

bpawanchand — Tue, 03 Jan 2017 19:30:59 GMT

Can you check the blog Starting workflow from outlook mail.

Thanks,Pavan

Re: Offline Approval Workflow

StephaneBailleu — Thu, 05 Jan 2017 13:08:37 GMT

Yes you can do it

Check https://blogs.sap.com/2013/12/22/offlineexternal-mail-approval-process-without-using-sap-part-1/

And http://www.saptechnical.com/Tutorials/Workflow/offline/Index.htm

Basically you'll have to provide the link as a mailto that will trigger a reply to you SAP that will be intercepted in SO50 and you'll have to implement your method to process this reply

Cheers

Stephane