Question Re: Delivery Receipt in SOST in Technology Q&A

Delivery Receipt in SOST

projecto_sap — Tue, 24 Jun 2008 11:27:14 GMT

Hello,

I'm currently having some problems with confirmation receipts in SAP Connect. I can send e-mails just find, but although SAP Connect is configured to expect receipts it's getting none.

My scenario is this:

- User A has exchange address userA(at)mycompany.com. I configured in SU01 this address as its user address.

- User A sends a mail using CL_BCS, to userB who has address userB(at)othercompany.com.

- SAP must receive delivery (not read) receipt.

E-mails are reaching userB outlook inbox, but the delivery confirmation isn't reaching SAP. So my questions are:

- Is this scenario possible at all? I think so, but I really need confirmation.

- If so, do the Exchange people need to configure a rule to forwards replies to user A to the SAP SMTP port?

I don't need to receive inbound e-mails, just delivery confirmations.

Thanks

Re: Delivery Receipt in SOST

Former Member — Tue, 24 Jun 2008 12:45:23 GMT

I think you have to configure SMTP port at SAP level.

Check this link

http://help.sap.com/saphelp_webas620/helpdata/en/af/73563c1e734f0fe10000000a114084/content.htm

Note 877580 - JBM: Enabling E-mail Delivery Confirmation

Re: Delivery Receipt in SOST

Former Member — Thu, 26 Jun 2008 09:05:16 GMT

Hello,

I think read receipts or not read receipts are not possible using simple SMTP nodes. Have a look at the SAP Exchange Connector.

I had implemented this roughly 4 years ago so I do not remember if it provided this facility, however i found a page in its documentation that speaks about the same.

Technical Data:

http://help.sap.com/saphelp_47x200/helpdata/en/aa/2e1058162a11d2a20100a0c943858e/frameset.htm

Main link:

http://help.sap.com/saphelp_47x200/helpdata/en/cc/11a235e310560de10000009b38f889/frameset.htm

Regards,

Siddhesh