Question Re: Completion worlflow -Subworkflow not triggered in Spend Management Q&A

Completion worlflow -Subworkflow not triggered

Former Member — Fri, 26 Feb 2010 10:56:41 GMT

i have an issue in completion workflow WS14000044,

A)when requestor creates cart and the completion workflow gets triggered which results to route the cart to buyer.

B) After buyer does the sourcing, the cart backs to requestor.

Up to here the completion workflow works fine.

Here my issue is , when cart backs to requestor from buyer it has to go to the Employee in box with status "In your Inbox" but the subworkflow responsible for employee in box is not triggered ,the task responsible for the work flow is TS14007938.

So as a result of this my workflow gets hanging in half the way.

I dont know why the workflow gets hanged and how to identify whats the cause for it?

Please advice me if anyone have ever come across this kind of issue.

Thanks,

Sibi

Re: Completion worlflow -Subworkflow not triggered

SE12 — Fri, 26 Feb 2010 11:24:44 GMT

Hi Sibi,

Please check the following:

Stuck remote function calls: SM58

System dumps: ST22

Stuck update requests: SM13

System log: SM21

Run a consistency check on the workflow: SWUD

->e.g enter task '14000044' and hit enter.

->choose 'Test Environment' and flag 'Including parts'

->execute

->choose 'Consistency check for components' and flag 'Including subworkflows'

->execute

Do you see any error messages?

Kind regards,

Siobhan

Re: Completion worlflow -Subworkflow not triggered

masa_139 — Fri, 26 Feb 2010 13:33:33 GMT

Hi,

Please check TS14007938 is general task.

Regards,

Masa