Question Re: Error while accessing SC in Application monitor in Spend Management Q&A

Error while accessing SC in Application monitor

Former Member — Wed, 01 Apr 2015 12:06:21 GMT

Hello Experts,

We have a situation where for some users, we are getting below error on opening any SC in "Application Monitors" from Enterprise Portal

While for some users its working fine.

Checked from both BASIS and Security perspective but nothing positive

Please advise

Regards

Manish Agrawal

Re: Error while accessing SC in Application monitor

Former Member — Wed, 01 Apr 2015 12:11:51 GMT

Hi Manish,

It is not because of Basis or Security. It is because of Org Structure assignment. Whichever ID you are using to access this shopping cart, remove it's current org assignment and then reassign it.

This will correct this error. Even I faced this during contract creation and then I deleted my purchaser's assignment from Org Structure and then reassigned it. It worked in that way

Thanks

Siddarth

Re: Error while accessing SC in Application monitor

Former Member — Wed, 01 Apr 2015 12:46:33 GMT

Hello Siddarth,

I already checked that thing.. Still it didn't work..

Regards

Manish Agrawal

Re: Error while accessing SC in Application monitor

Former Member — Wed, 01 Apr 2015 12:47:05 GMT

the issue is happening only in Production system.. rest all systems are working fine

Re: Error while accessing SC in Application monitor

Former Member — Thu, 02 Apr 2015 05:59:58 GMT

Hi Manish,

These issues generally happens only in one system as Org structure is defined in each system. You can try some more things as below:-

Go to USERS_GEN and check the consistency of that particular ID or node.
Try to Repair and Sync from USERS_GEN.

Some similar post to your problem as as below:-

Also check SAP Note 1762735. May be it will give you some link.

Thanks

Siddarth

Re: Error while accessing SC in Application monitor

Former Member — Thu, 02 Apr 2015 13:15:44 GMT

Hi Manish ,

Could you please check by assigning the requester role for the users who are having the issue .

Regards,

Sowmya

Re: Error while accessing SC in Application monitor

Former Member — Thu, 02 Apr 2015 13:27:34 GMT

Please do the consistency check for the good recipient and requestor with respect to those shopping cart.

generally such issue appears when there is some inconsistency in user profile.

As rightly mentioned above please tcode "users_gen" for the same.

Regards,

Kartikeya

Re: Error while accessing SC in Application monitor

Former Member — Thu, 09 Apr 2015 07:13:56 GMT

Already checked.. didn't work

Re: Error while accessing SC in Application monitor

Former Member — Thu, 09 Apr 2015 07:14:35 GMT

Hello Katikeya,

Done.. still problem persists

Regards

Manish

Re: Error while accessing SC in Application monitor

Former Member — Thu, 09 Apr 2015 13:36:37 GMT

Manish,

Please check the following attributes for the User's position

Movement Type 'BWA'

Storage location 'LAG'

Company Code 'BUK'

Currency 'CUR'

Document type in R/3 system 'BSA'

Plant 'WRK'

product category 'WGR'

Accounting system for Vendor 'ACS'

Company 'COMPANY'

and System Alias for Accounting Systems 'ACS'

See if it helps.

Thanks,

Vipin

Re: Error while accessing SC in Application monitor

Former Member — Wed, 15 Apr 2015 16:32:24 GMT

Hello, Have you solved the issues? We have the same case, only on PRD environment.

I will be grateful for any feedback.

Thanks,

Best Regards,

Miko

Re: Error while accessing SC in Application monitor

Former Member — Thu, 19 Nov 2015 11:33:44 GMT

Hello All,

This issue happened after one upgrade. It was because of the changes in Authorization level which were introduced post upgrade.

Later, SAP provided us with Note# 2150320 which fixed the issue,

Regards

Manish Agrawal