Question Re: Workflow triggered to wrong person in Spend Management Q&A

Workflow triggered to wrong person

Former Member — Fri, 21 Nov 2014 13:55:58 GMT

Hi All,

User has created a shopping cart, for which first level approver (A) has been picked correctly but second level approver(B) has been picked wrong. As per org.structure, second level approver (B) should have been picked one level up to approver (A) but that hasnt happened. The one who has been picked wrong and the actual second level approver are under same org.unit but with different department. Please tell me what are the possibilities for workflow to pick wrong one. Below are the validations which i have done so far

1. Checked approval limit - its perfect 2. Checked whether substitute set - no substitue

Regards,

Prasath J

Re: Workflow triggered to wrong person

Former Member — Mon, 24 Nov 2014 09:01:23 GMT

Hi,

Can anyone please reply.

Regards,

Prasath

Re: Workflow triggered to wrong person

I042439 — Mon, 24 Nov 2014 10:24:20 GMT

Hi Prasanth

Can you please answer the following:

1) SRM Release?

2) Standard WF or Custom?

3) How are the approvers determined? Rules? BADI? BRF (full config required)?

regards,

Modka