Question Re: Approval Deadline issue in Spend Management Q&A

Approval Deadline issue

Former Member — Wed, 24 Apr 2013 14:22:48 GMT

Hello Expert,

We are implementing SRM 7.0 for our Client and we have configured N-step approval workflow.

One of the business requirement is an alert or notification should be triggered to the approver if he/she doesn't approve the SC within 12 hours.

For that i have configured in event and event schema in SPRO and maintained that event SC in transaction type SHC

SPRO--> Cross Application -->event and event schema for alert management.

WF_APPR_LATEST_START--12

WF_APPR_REQUESTED_START ---12

But the deadline notifications are not triggering after doing the above configuration.

Could anyone help me to rectify this issue?

Regards,

Mahesh.D

Former Member — Thu, 25 Apr 2013 06:42:52 GMT

Hi Mahesh

Apart from that also you need to define recepient of notifications with SC Approver with role as AP Approver and choosing the appropriate check box

But I m not sure about two steps u did

Infact it sud be WF_APPR_LATEST_END and WF_APPR_LATEST_START--12

Regards

Trinath

Former Member — Thu, 25 Apr 2013 10:26:34 GMT

Hello Trinath,

Thanks for your reply.

I maintained the above settings in the system but still it is not working.

Also, the system is not generating any email notification for Created, chnaged, approved SC.

I checked in SOST andthere is no email notification in it.

Is it a bug in the system or is there any SAP notes availiable for this issue??

Please help me on this issue.

Thanks,

Mahesh.