Unable to Display Shopping Cart in POWL SRM EHP1

Former Member — Tue, 25 Sep 2012 09:05:16 GMT

We are in the process of implementing SRM solution in our Landscape.

We encounter with an problem where we

are not able to display shopping cart in PortalUI.POWL buttons or

general shotcuts links like shop, display, edit are not

working.

Landscape Details

Application - SAP SRM EHP1 SP07 , Netweaver EHP2 SP10

Database - Oracle - 11g

OS - Solaris 64 Bit

Windows Browser - IE-8

Java Version - 6.0

Re: Unable to Display Shopping Cart in POWL SRM EHP1

ricardo_cavedini — Tue, 02 Oct 2012 23:45:37 GMT

Hello,

There are some possibilities for this issue.
Are you switching protocol from http to https or vice-versa while calling backend systems from portal? If so, you should maintain the same protocol (http or https), avoiding to switch them. This may lead some inconsistent behaviours, like this one that you are facing.

Otherwise, if portal and backend systems are running in the same protocol, read the following:

1) Please check your system alias in the portal. It should be SAP_SRM.

If you have created your own system alias, please maintain the following entries:
- In Customizing: SAP Supplier Relationship Management -> SRM Server -> Technical Basic Settings -> Define System Landscape: In column 'System Alias f. POWL Navigation', please enter your newly created system alias;
- In table /SAPSRM/V_PORT_C (with transaction SM30), please maintain the following value: Port of the SAP Portal (Internal).

2)To solve the issue with displaying Shopping Carts you have to add the domain to your URL. The navigation from POWL only works if you have a fully specified URL which contains the host and the domain name. If you call the portal with the following URL:

http://host.domain:port/irj/portal probably you will able to display the Shopping Cart.

This means, for navigation you have to add the domain to the URL.

Regards,

Ricardo

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Unable to Display Shopping Cart in POWL SRM EHP1

Re: Unable to Display Shopping Cart in POWL SRM EHP1