Question Re: SRM 7.0 and IE 8 issues in Spend Management Q&A

SRM 7.0 and IE 8 issues

Former Member — Tue, 13 Jul 2010 07:06:33 GMT

Dear All,

we have a application that sells products. one of our customer access our application through sap OCI.

ealier he uses SRM 5.0 and IE8 , that works fine.

now he upgrade his SRM 5.0 to SRM 7.0 and use IE8.

he can access our application, after adding product in cart and submitting form. he don't get submitted form

data back to SRM 7.0.

when he use SRM 7.0 and IE 6 everything is working fine. but abow problem comes with SRM 7.0 and IE8.

please reply me asap that what are the issues SRM 7.0 with IE 8.

let me know if you want more details about this problem.

reply soon.

thanks and regards,

sandeep

Edited by: sandeep2103 on Jul 13, 2010 9:36 AM

Re: SRM 7.0 and IE 8 issues

Former Member — Tue, 13 Jul 2010 11:07:22 GMT

Ask your customer to check and apply the following note:

Note 1456162 - Navigation to catalog is cancelled in IE8

It might help.

Re: SRM 7.0 and IE 8 issues

Former Member — Tue, 13 Jul 2010 12:17:20 GMT

Dear Yang,

thank you so much for your reply.

you told that apply Note 1456162- navigation to catalog is cancelled in IE8

i want to know that this note is SAP SRM 7.0 related or IE8.

if its SAP SRM 7.0 related then please tell me the steps to apply this Note 1456162.

because our customer is not technical person.

thanks in advance.

regards,

sandeep kumar

Re: SRM 7.0 and IE 8 issues

Former Member — Tue, 13 Jul 2010 12:32:45 GMT

It is SRM 7.0 related. Try to use transaction SNOTE in your SRM system to apply the note.

Re: SRM 7.0 and IE 8 issues

ricardo_cavedini — Tue, 13 Jul 2010 23:09:00 GMT

Hello,

There is also note 1427561, which suggests some settings to be done in IE8 side.

Kind regards,

Ricardo

Re: SRM 7.0 and IE 8 issues

Former Member — Thu, 15 Jul 2010 12:35:46 GMT

Dear All,

my customer has checked his setting at SRM level, that he has done these setting already.

my application running on HTTP protocol and we have to send response to SRM system(HOOK_URL) HTTPS protocol.

but he told that he has done setting regarding to this issue(opt display mixed content enabled in IE8).

so can you tell me other possible issue regarding this problem.

thanks in advance.

sandeep kumar

Edited by: sandeep2103 on Jul 15, 2010 3:46 PM

Re: SRM 7.0 and IE 8 issues

Former Member — Thu, 15 Jul 2010 14:44:24 GMT

The note I suggesed (Note 1456162- navigation to catalog is cancelled in IE8) is only included in SRM 7 SP 8 which is not released yet. Your customer could not have had it if not applied explicitly. Try the note and see if the problem persists.