Question Re: HCI job freeze in Supply Chain Management Q&A

HCI job freeze

Former Member — Sat, 03 Feb 2024 23:13:05 GMT

Hi All,

I have a load job which is loading data from flat file to IBP. I have a pre-processing step to wait for file which will time out after one hour.

This job is on schedule to run every 30 minutes.

I have seen couple of times the job freezes, It freezes at the pre-processing step without timing out. For 3-4 hours.

We have to stop the job manually and re-run the job, after which the job behaves normally.

There were many instances where job timed out after waiting for file for one hour, so no issues there.

Please suggest if there is some inputs or solution for this issue.

Former Member — Tue, 27 Jun 2017 13:49:41 GMT

We observed that the trend is it freezes everyday after 11:30 pm CST or 11:45 pm CST.

Basically the job freezes at the pre processing step of "wait for file" when the date changes

virendrakumar_soni — Thu, 20 Jul 2017 14:49:21 GMT

Hi Zameeruddin,

The freeze usually happens when there is a network drop out while executing the job. Does it stuck before the actual data flow kicks off?

Regards,

Virendra