Question Re: How can check from where Territories data fetching in Service Call in Supply Chain Management Q&A

How can check from where Territories data fetching in Service Call

Sakil_Ahmed — Wed, 26 Apr 2023 06:30:13 GMT

Hi All,

Can you please help me to find the object/Table name from where this Territories data fetching in Service Call Screen.

Regards,

Sakil

Yanik_Kurzawski — Wed, 26 Apr 2023 06:50:27 GMT

Hi Sakil Ahmed,

I think this field is fetched from service Regions. You can maintain these in the Service regions section of the General settings.

The object name to fetch these in the query api is: Region

Greetings
Yanik

Sakil_Ahmed — Wed, 26 Apr 2023 07:02:48 GMT

Thank you Yanik.

Yes I found the territories in Region.

I tries to generated the service call details along with territories in Query API.

Can you please help me how can I retrive this data

Yanik_Kurzawski — Wed, 26 Apr 2023 07:29:39 GMT

The Region is linked to the activity. In the query API you need to fetch the field activity.region

So you would need to work with JOINs to get the region data of the activity linked to your serviceCalls.