Question Re: Emergency Contact change - triggers a SMS notification in Human Capital Management Q&A

Emergency Contact change - triggers a SMS notification

lukaszkubiak — Mon, 25 Sep 2023 10:11:00 GMT

Hello,

I'm looking for a solution how to trigger a SMS notification on the phone number that employee added or changed in the primary emergency contact section.

Following business case:

1.An employee adds a new/changes phone number for emergency contact in the primary emergency contact section

2. A notification is being send to the phone number that employee added/changed in this section

3. The owner of the phone number will receive a notification that he/she has been added as primary emergency contact.

Re: Emergency Contact change - triggers a SMS notification

nlgro02343 — Mon, 25 Sep 2023 10:21:09 GMT

Unless you have a contract with some SMS provider and build an integration to facilitate this, this is not possible. Only in RCM there's an option for SMS integration.

Re: Emergency Contact change - triggers a SMS notification

lukaszkubiak — Mon, 25 Sep 2023 10:27:19 GMT

HI Jasper,

We have a SMS provider. What we have to do is to create an integration with this SMS provider.