Question Re: EvalString Error during Machine Translation in Human Capital Management Q&A

EvalString Error during Machine Translation

laurenfisher404 — Thu, 14 Sep 2023 14:18:41 GMT

Hello,

A few of my developers are receiving this when attempting to translate a few courses into portuguese. I've never seen this before. I attempted to replicate it and I got a watchdog error that shut down my producer. Has anyone seen this before?

We've had previous issues (500/timeout errors) but the hotfix I implemented yesterday corrected those.

Re: EvalString Error during Machine Translation

DirkManuel — Thu, 14 Sep 2023 17:36:25 GMT

The image didn't come through (for me?). Can you edit & re-attach, please?

Re: EvalString Error during Machine Translation

laurenfisher404 — Thu, 14 Sep 2023 17:50:37 GMT

Here you go!

Re: EvalString Error during Machine Translation

ShaneLipke — Thu, 14 Sep 2023 20:47:12 GMT

Hi Lauren,

I've just translated some sample content into Portuguese and did not have an issue. It looks to me that the point where it is failing is when it is trying to duplicate the content and synchronize the content to Manager. Does this process fail at the same point for everyone, i.e. object 21 of 194? Is there a large content object, e.g. large video file, in the content that is being duplicated?

If it is failing because of a timeout issue, have your authors make the change defined in this KBA and see if that addresses the problem.

Regards
Shane

Re: EvalString Error during Machine Translation

laurenfisher404 — Thu, 14 Sep 2023 20:51:48 GMT

Hey Shane,

It's actually 2 courses that is throwing this error. For this one, yes, at the same page. On the other course (Spanish), its's another page. Everyone has increased their timeouts.

Re: EvalString Error during Machine Translation

laurenfisher404 — Thu, 14 Sep 2023 21:01:37 GMT

I just increased mine to 50000000 so I will reboot and try again.