Question Re: Recording simulation chrome and enable now freeze in Human Capital Management Q&A

Recording simulation chrome and enable now freeze

former_member113671 — Mon, 05 Oct 2020 17:47:25 GMT

Please help me record the simulation. I've tried in Chrome and IE and Enable now freezes when I sync to server and then select + to create a simulation and when I select the window on what to record this is when the program crashes 3 times before I restart or shutdown the computer. Any ideas on the best browser to use or what programs I should close before I start recording?

Re: Recording simulation chrome and enable now freeze

KristinaKunad — Tue, 06 Oct 2020 05:06:57 GMT

Hi Rowena,

please open up an incident with SAP Enable Now support.

This behaviour can have different reasons like

your free working memory is too low
there is no more space on your hard drive for the Producer to save anything
an incompatibility with another program (antivirus, firewall, other screen recorders)

And more - so it's important that the support has a look at your environment to hone in on the issue root cause.

Take care,

Kristina

Re: Recording simulation chrome and enable now freeze

former_member113671 — Tue, 06 Oct 2020 11:16:45 GMT

Thank you Kristina!