Error: Marketing area XXXX_GLOBAL for origin ID of entry SAP_C4C_BUPA-10002 is undefined or inactive

former_member654580 — Wed, 01 Dec 2021 16:31:53 GMT

Hola Experts

I have a case: area error: Marketing area 'XXXX_GLOBAL' for origin ID of entry SAP_C4C_BUPA-10002 is undefined or inactive

The problem originated because that marketing area was deactivated.

It will no longer be used

How can you unassign that marketing area?

I tried through a job but it asks for the ID of a temporary target group.

Where and how can I create such a target group?

Or, How can I replace the marketing area with the new one?

Elio C

Re: Error: Marketing area XXXX_GLOBAL for origin ID of entry SAP_C4C_BUPA-10002 is undefined or inactive

SCHNEIDERT — Wed, 01 Dec 2021 17:22:36 GMT

Hi Elio,

I never used that application job, but assume you have to create a Live Target Group using Segmentation like you have to do for other Jobs. In Segmentation you can use the Marketing Area attribute and use your old Marketing Area.

BR Tobias

Question Re: Error: Marketing area XXXX_GLOBAL for origin ID of entry SAP_C4C_BUPA-10002 is undefined or inactive in CRM and CX Q&A

Error: Marketing area XXXX_GLOBAL for origin ID of entry SAP_C4C_BUPA-10002 is undefined or inactive

Re: Error: Marketing area XXXX_GLOBAL for origin ID of entry SAP_C4C_BUPA-10002 is undefined or inactive