Question Re: Default values with workflow rules in CRM and CX Q&A

Default values with workflow rules

former_member750240 — Wed, 09 Jun 2021 12:24:12 GMT

Hi,

i want to set a default value for a filed on load if that field does not contain data. I tried to make a workflow that would set a default value with the condition "does not contain data", but i couldnt find that condition. How can i achieve that?

Thank you, Dejan

Re: Default values with workflow rules

former_member422907 — Wed, 09 Jun 2021 12:55:31 GMT

Hi,

depends on what type of attributes you are talking about.

If you want to make default for custom fields created over KUT than you make default value immediately when you create this attribute.

If you want to make default for custom fields created over PDI than you make coding in SAP application studio, usually using after modify event.

If you want to make default for standard field, that you can for some types of attributes (like codlist values, or boolean)use code list restriction work center. There you can find tab "default values".

br,

Zoran

Re: Default values with workflow rules

PrasanthArya — Wed, 09 Jun 2021 15:18:25 GMT

Please check via condiions if there is a comparision operator called Isintial , this means that is empty/ null .

Re: Default values with workflow rules

DAcker — Tue, 11 Oct 2022 08:45:14 GMT

Hello prasanth.sarma.aryasomayajula ,

how can I achieve this condition check via workflow? I dont see in the workflow condition editor an option for "isinitial"...
I tried to check for field XYZ is an no value selected in the value option. But this does not work...

Thanks for feedback.
BR, Deborah

Re: Default values with workflow rules

PrasanthArya — Mon, 17 Oct 2022 05:18:26 GMT

If the field doesn't support that property it is not exposed and not all fields have all all field properties enabled.