Can cashier select the way to print a receipt on the fly?

cornelius_beck — Tue, 22 Jun 2021 14:30:00 GMT

Hello,

I'd like to know if it is possible to achieve the following scenario in SAP Customer Checkout.

When a receipt is posted, the receipt is not printed automatically, but the cashier gets a prompt and he can select from a range of different print options for the receipt, which then will be executed. Would it possible that the cashier can select if the receipt should be printed physically (e.g. A4 receipt) or send via email to the customer, or even do both at the same time?

Best regards,

Cornelius

Re: Can cashier select the way to print a receipt on the fly?

bikash_bansal — Wed, 23 Jun 2021 10:12:59 GMT

Hello,

In the standard solution right now emailing of receipts and decisions on the fly for printing is not supported.
However it might come in future releases.

We also support Digital Receipt so that a QR code is displayed in the customer display which a customer can scan to download or view her/his receipt.

We support that normal prints in 80mm, and reprint in A4. Also other things like when amount <= 100 Euros then 80mm and when amount > 100 euros then A4.

Hope it helps.

If your question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Regards,
Bikash Bansal
Product Owner - SAP Customer Checkout

Question Re: Can cashier select the way to print a receipt on the fly? in CRM and CX Q&A

Can cashier select the way to print a receipt on the fly?

Re: Can cashier select the way to print a receipt on the fly?