Question Re: Marketing Cloud: View list of contacts filtered based on Marketing Permissions and Marketing areas in CRM and CX Q&A

Marketing Cloud: View list of contacts filtered based on Marketing Permissions and Marketing areas

former_member750824 — Tue, 15 Jun 2021 12:07:38 GMT

Hello Team,

How could we get a list of all contacts within SAP Marketing cloud, filtered based on

Permission opt-ins
Permission type: Double opt-in or Single opt-in
Marketing area

Re: Marketing Cloud: View list of contacts filtered based on Marketing Permissions and Marketing areas

former_member599277 — Tue, 15 Jun 2021 12:22:40 GMT

Hello Ashok,

You can find the contacts which are opted in for a particular marketing area using the segmentation filter on All Contacts Segmentation Profile , but we wont be able to filter based on permission type as double or single opt in , as at the end its only Opt-In or Opt-out in the Marketing system and double opt in is an additional step for the customer to confirm their permission .

Regards,
Saravana.

Re: Marketing Cloud: View list of contacts filtered based on Marketing Permissions and Marketing areas

former_member750824 — Tue, 15 Jun 2021 12:22:48 GMT

I have tried the segmentation model method. Kindly suggest a way other than that because it won't be convenient for users to filter.

Re: Marketing Cloud: View list of contacts filtered based on Marketing Permissions and Marketing areas

guipaulino — Tue, 15 Jun 2021 13:31:28 GMT

Hi,

not sure if this would work but you could take a look at creating an export definition and creating a campaign with export file action: see this link.

Re: Marketing Cloud: View list of contacts filtered based on Marketing Permissions and Marketing areas

former_member599277 — Tue, 15 Jun 2021 13:40:26 GMT

Hi Ashok,

I am not sure about an easiest way other than just creating a dynamic target group out of the created segmentation model ( created once ) and just export the entries from Target group whenever required by the user .

Regards,
Saravana,