Question Re: Send customer to ERP in SCCO in CRM and CX Q&A

Send customer to ERP in SCCO

RicardoRenteria — Thu, 11 Mar 2021 23:03:17 GMT

Hello everyone,

I have a piece of code that creates a customer in SCCO quick service mode. What should I do to sent that customer to SAP B1? Which is the function/method to start sync this object? (This is because I'm analyzing the posibility to create a form for customer creation, since the standard form can't be modified to get additional data).

Attached you will find the piece of code.

Re: Send customer to ERP in SCCO

RicardoRenteria — Thu, 25 Mar 2021 14:56:55 GMT

Hi all,

can anyone share some thoughts about this topic?

Re: Send customer to ERP in SCCO

RicardoRenteria — Tue, 06 Apr 2021 15:26:33 GMT

Hi rzieschang Do you have some solution for this, isn´t it?

Give me a hand.

Thanks.

Re: Send customer to ERP in SCCO

Klaus_Frick — Mon, 12 Apr 2021 12:58:13 GMT

Hello ricardo.renteria2

I will have the same issue in some time, so I tried to find a solution for your question. Adding the following lines worked for me with FP10.

BusinessPartnerErpService bpErpService = ServiceFactory.INSTANCE.getOrCreateServiceInstance(BusinessPartnerErpService.class, cdbSession);

bpErpService.sendToBackend(bp);

Please let me know if that worked for you. And it might be nice, if you could share your client creation form....

Best Regards
Klaus

Re: Send customer to ERP in SCCO

RicardoRenteria — Wed, 14 Apr 2021 13:38:09 GMT

Hello kfrick

great answer! Just what I'm look for!

I don't have any form creation yet because I was testing the customer creation within the code.

Thanks a lot.