Question Re: Modify customer screen SCCO in CRM and CX Q&A

Modify customer screen SCCO

RicardoRenteria — Mon, 22 Feb 2021 23:18:47 GMT

Hi all,

In my plugin I need to capture some additional data from customers to be saved in the user defined fields provided by SCCO. Is it possible to add fields or buttons to the customer creation/edit window? What approach should I apply to get that data?

Re: Modify customer screen SCCO

R_Zieschang — Tue, 23 Feb 2021 06:36:37 GMT

Dear ricardo.renteria2,

currently it's not possible to add new UI elements to the customer form. Unfortunately.

But I came across this requirement a couple of times in different projects. I think I will create an influence ticket.

Edit: The influence ticket:
https://influence.sap.com/sap/ino/#/idea/262410

Regards

Robert

Re: Modify customer screen SCCO

RicardoRenteria — Tue, 23 Feb 2021 13:16:51 GMT

Thank you rzieschang for your feedback.

Voted!