Question Re: Default value in Multivalue characteristics in CRM and CX Q&A

Default value in Multivalue characteristics

Former Member — Wed, 27 Jan 2021 13:44:04 GMT

Dear Experts,

I like to default a value 'B' and 'C' for a multivalue characteristic "TEST1" when we have "TEST1 = 'A'".

When I don't want these 'B' and 'C' I try to remove it manually in sales orders, but SAP does not allow me to remove the default value in Multivalue characteristics.

So, is there a way to default value in Multivalue characteristics using VC rules, which should be removable in sales order if not required?

Thanks!

Yuvaraj

Re: Default value in Multivalue characteristics

a__engfehr — Wed, 03 Feb 2021 15:17:17 GMT

Hello yuvarajs6812, you can set the values of B and C when A is selected using an object dependency (type procedure). Do not use the default settings on the characteristic itself.

Procedures - SAP Help Portal

Re: Default value in Multivalue characteristics

Former Member — Wed, 03 Feb 2021 15:27:40 GMT

Hello Andrew, We can set the default by procedure. But in multi-value characteristics it will not allow you to remove the option when it is not needed.