Question Re: When do we use VF11 in CRM and CX Q&A

When do we use VF11

Former Member — Wed, 07 Oct 2020 07:43:17 GMT

Hi everyone,

I would like to know, in which scenarios do we use VF11 to cancel a billing document? And what are the differences between this cancelation and a credit note flow.

Thanks in advance

Fabio

Re: When do we use VF11

mynynachau — Wed, 07 Oct 2020 07:43:25 GMT

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Re: When do we use VF11

TammyPowlas — Wed, 07 Oct 2020 08:39:46 GMT

I recommend searching - please see https://answers.sap.com/questions/4724031/difference-between-invoice-cancellation-document-a.html

Lakshmi says "Both are entirely different.

You have created an invoice and due to some reason, you have cancelled the billing document. This is called invoice cancellation. In this case, you would not have despatched the material.

On the other hand, You made a supply sometime back and for some reason or the other, the customer find fault in the goods supplied and ask you to give credit to the extent of goods rejected. To set right this, you generate credit note."