Question Re: Validate Interceptor error message not show in Backoffice in CRM and CX Q&A

Validate Interceptor error message not show in Backoffice

crescenzorega — Fri, 13 Mar 2020 16:15:14 GMT

Hi, I have created a Validate Interceptor on an my product

public class MyProductValidatorInterceptor implements ValidateInterceptor
{
  @Override
  public void onValidate(final Object model, final InterceptorContext ctx) throws InterceptorExceptio
 {
    if (model instanceof MyProductModel 
        && (ctx.isNew(model) || ctx.isModified(model, ChemicalProductModel.APPROVALSTATUS)))
    {
       final MyProductModel myProductModel = (MyProductModel) model;
       final ArticleApprovalStatus approvalStatus = chemicalProductModel.getApprovalStatus();
       if (ArticleApprovalStatus.APPROVED == approvalStatus)
       {
         throw new InterceptorException("
            The product cannot be saved in approved because there are no mandatory fields");
       }
   }
 }
}

but a generic error message is shown in the backoffice

how can i show my error message?

Re: Validate Interceptor error message not show in Backoffice

crescenzorega — Tue, 17 Mar 2020 10:59:57 GMT

I solved by changing the approach, i created a custom TypeConstraint validation

public class ApprovedProductValidator implements ConstraintValidator<ApprovedProduct, Object>
{
  @Override
  public boolean isValid(final Object model, final ConstraintValidatorContext arg1)
  {
    if (model instanceof MyProductModel)
    {
      final MyProductModel myProduct = (MyProductModel ) model;
      final ArticleApprovalStatus approvalStatus = chemicalProductModel.getApprovalStatus();
      if (ArticleApprovalStatus.APPROVED == approvalStatus)
      {
        .....
        return false;
      }
    }
    return true;
}

now saving is blocked, a message is shown

Re: Validate Interceptor error message not show in Backoffice

torsten_lorenz — Thu, 14 May 2020 12:52:10 GMT

Hi Crescenzo,

I have the same problem. I used to use the same approach to display custom error messages in the Backoffice ...

throw new InterceptorException("my custom error message")

So this seems to be a "new" problem popping up with release 1905.?!

Which version do you use?

Any comments from SAP/Hybris regarding this?

Best regards!

Torsten

Re: Validate Interceptor error message not show in Backoffice

crescenzorega — Thu, 14 May 2020 13:02:53 GMT

Hi torsten.lorenz,

to show custom messages, try to use

if (condiction){
 context.disableDefaultConstraintViolation();
 context.buildConstraintViolationWithTemplate("My error message").addConstraintViolation();
 return false;
}

Regards,

Crescenzo

Re: Validate Interceptor error message not show in Backoffice

torsten_lorenz — Thu, 14 May 2020 13:15:17 GMT

Thanks a lot, Crescenzo.

But I would like to stick to the original approach since I don't want to change all existing Interceptors (throwing an InterceptorException with custom message) and Unit-Tests in my project.

public class CustomerXInterceptor implements ValidateInterceptor<CustomerModel> {
    @Override
    public void onValidate(final CustomerModel customer, final InterceptorContext ctx)
            throws InterceptorException {
        if (condition) {
            throw new InterceptorException("my custom error message");
        }
    }
}

Re: Validate Interceptor error message not show in Backoffice

torsten_lorenz — Thu, 14 May 2020 13:21:29 GMT

Hi Crescenzo, do you use 1905?

Re: Validate Interceptor error message not show in Backoffice

crescenzorega — Thu, 14 May 2020 13:23:33 GMT

yes, I use the version 1905.13 with the hybris-cloud-extension-pack-1905.2004

Re: Validate Interceptor error message not show in Backoffice

former_member696639 — Sun, 19 Jul 2020 21:48:11 GMT

The implementation of the method toString on the ModelSavingExceptionTranslationHandler, wich is responsible for resolving the error messages shown in the bakoffice when ever a ModelSavingException occurs, has changed in the release 1905.

Hybris internally catchs all the InterceptorExeptions and then rethrow a ModelSavingException with thos exceptions as cause.

The 1905 release's implementation is as follow :

public String toString(Throwable exception) {
    return this.getLabelByKey("unexpected.update.error");
}

And with this implementation the error message will always the same, no matter what the cause is.

For the sake of comparaison, the implementation in 6.4 shows the detail message of the thrown exception and it is as follow :

public String toString(Throwable exception) {
    ModelSavingException modelSavingException = (ModelSavingException)(exception instanceof ModelSavingException ? exception : exception.getCause());
    String messageByCause = this.translateByCause(modelSavingException.getCause());
    String message = (String)StringUtils.defaultIfBlank(messageByCause, modelSavingException.getLocalizedMessage());
    return StringUtils.capitalize((String)StringUtils.defaultIfBlank(message, ""));
}

This should be a bug because the documentation in 1905 still says that the thrown exception's message will be shown, otherwise the documentation is not up to date.

This could be fixed by overriding the ModelSavingExceptionTranslationHandler, but this would affect the hole platform and we don't know yet why the implementation has been changed in the first place. So it is more wise to report a ticket to the SAP support about this.

Re: Validate Interceptor error message not show in Backoffice

S0011572494 — Thu, 27 Aug 2020 07:36:12 GMT

I absolutely agree that this issue should be reported as a bug!

Have you already submitted a ticket?

Re: Validate Interceptor error message not show in Backoffice

former_member696639 — Fri, 09 Oct 2020 13:31:14 GMT

Hello Fabian,

Sorry for this late response.

No, I didn't submit any ticket yet because our client was ok with the displayed message.

Re: Validate Interceptor error message not show in Backoffice

janbu — Wed, 07 Apr 2021 10:49:55 GMT

To solve this, we replaced the default ModelSavingExceptionTranslationHandler with our own implementation:

/**
 * Exception translation handler that output the exception reason. This is needed because the SAP Commerce
 * Handler ({@link de.hybris.platform.platformbackoffice.services.handlers.ModelSavingExceptionTranslationHandler})
 * will only output a generic message that "something is wrong".
 */
public class CustomBackofficeExceptionTranslationsHandler implements ExceptionTranslationHandler {
  @Override
  public boolean canHandle(Throwable throwable) {
    return true;
  }

  @Override
  public String toString(Throwable throwable) {
    StringBuilder exceptionText = new StringBuilder();
    if (StringUtils.isNotEmpty(throwable.getMessage())) {
      exceptionText.append(throwable.getMessage());
    } else {
      exceptionText.append(throwable.toString()).append(" ").append(throwable.getClass());
    }
    return exceptionText.toString();
  }
}

To register it, the following bean is needed:

<alias name="customPlatformBackofficeExceptionTranslationStrategiesExtender" alias="platformBackofficeExceptionTranslationStrategiesExtender"/>
<cng:list-extender id="customPlatformBackofficeExceptionTranslationStrategiesExtender" property="exceptionHandlers" bean="exceptionTranslationService">
  <cng:add value-type="com.hybris.cockpitng.service.ExceptionTranslationHandler">
    <bean class="ch.your.package.path.CustomBackofficeExceptionTranslationsHandler" />
  </cng:add>
</cng:list-extender>

Re: Validate Interceptor error message not show in Backoffice

mansurarisoy — Thu, 12 Aug 2021 11:31:02 GMT

This is helpful, but to override the ModelSavingExceptionTranslationHandler class, the following bean definition is needed. By adding a custom bean you add new TranslationHandler to the list, and since the ExceptionTranslationService returns the first handler's response, it's not guaranteed to see your handler's message if any previous handler can handle the exception.

<alias name="defaultPlatformBackofficeExceptionTranslationStrategiesExtender"
           alias="platformBackofficeExceptionTranslationStrategiesExtender"/>
<cng:list-extender id="defaultPlatformBackofficeExceptionTranslationStrategiesExtender" property="exceptionHandlers"
                   bean="exceptionTranslationService">
    <cng:add value-type="com.hybris.cockpitng.service.ExceptionTranslationHandler">
        <bean class="com.custom.backoffice.CustomModelSavingExceptionTranslationHandler"/>
        <bean class="de.hybris.platform.platformbackoffice.services.handlers.ModelRemovalExceptionTranslationHandler"/>
    </cng:add>
</cng:list-extender>

Re: Validate Interceptor error message not show in Backoffice

former_member809597 — Sat, 18 Sep 2021 11:43:32 GMT

don't forget to change alias name and id

<alias name="customPlatformBackofficeExceptionTranslationStrategiesExtender"
           alias="platformBackofficeExceptionTranslationStrategiesExtender"/>
<cng:list-extender id="customPlatformBackofficeExceptionTranslationStrategiesExtender" property="exceptionHandlers"
                   bean="exceptionTranslationService">
    <cng:add value-type="com.hybris.cockpitng.service.ExceptionTranslationHandler">
        <bean class="com.nexus2i.deliveryman.calendar.backoffice.logicHandler.CustomBackofficeExceptionTranslationsHandler"/>
        <bean class="de.hybris.platform.platformbackoffice.services.handlers.ModelRemovalExceptionTranslationHandler"/>
    </cng:add>
</cng:list-extender>