Question Re: Done button not appearing when trying to create a new SolrFacetSearchKeywordRedirect in CRM and CX Q&A

Done button not appearing when trying to create a new SolrFacetSearchKeywordRedirect

snehal_gopalakrishnan — Thu, 23 Jan 2020 07:45:45 GMT

We are trying to create a new SolrFacetSearchKeywordRedirect for a index config in backoffice. While filling all the details it does not show Done button. Any help here is appreciated.

Re: Done button not appearing when trying to create a new SolrFacetSearchKeywordRedirect

eatamanenco — Mon, 03 Feb 2020 15:41:57 GMT

After the upgrade from Hybris 6.6 to Hybris 1905.08 we see the same error and are not able to create new keyword redirect.

Re: Done button not appearing when trying to create a new SolrFacetSearchKeywordRedirect

alex_alvarez1 — Wed, 05 Feb 2020 15:59:50 GMT

This is a known issue, the current WKA follows:

Workaround:

1.Not changing any configuration or code. There is another attribute also called "Keyword redirects" but listed in Administration tab.

The creation from this fields works well. After the creation, if the language is same as the backoffice language, it will list on KEYWORK REDIRECTS tab ->Keyword redirects field. If not, it can be found by clicking the earth icon of the Keyword redirects field.

2. List the facetSearchConfig field in the creation wizard, but after that you'll have to manually select the correct facetSearchConfig value for the keyword redirect.

To do this, you'll have to do customization for the configuration in your customized *-backoffice-configure.xml file.

<wz:property qualifier="facetSearchConfig" />
<wz:property qualifier="ignoreCase" />
<wz:property qualifier="redirect">

Re: Done button not appearing when trying to create a new SolrFacetSearchKeywordRedirect

eatamanenco — Mon, 10 Feb 2020 10:37:32 GMT

The first workaround seems to be not so user friendly. When business user clicks "Save" button, an error message is shown in BO "projectIndex. Unexpected error during object update", thought the keyword redirect exists in the final list.
We have chosen the second workaround with temporary changes in code and it works fine.

Thank you, Alexandre.

Re: Done button not appearing when trying to create a new SolrFacetSearchKeywordRedirect

geffchang — Thu, 25 Jun 2020 06:26:12 GMT

As of this comment, this issue still exists in 1905.15.

Re: Done button not appearing when trying to create a new SolrFacetSearchKeywordRedirect

geffchang — Thu, 25 Jun 2020 06:35:32 GMT

Looks like this issue has already been reported:

- https://cxjira.sap.com/browse/ECP-4463
- https://cxjira.sap.com/browse/ECP-4566

Re: Done button not appearing when trying to create a new SolrFacetSearchKeywordRedirect

rinshad4u — Thu, 27 Aug 2020 09:59:31 GMT

As of this comment, this issue still exists in 1905.18

Re: Done button not appearing when trying to create a new SolrFacetSearchKeywordRedirect

d_j_boyd — Sat, 07 Nov 2020 03:08:04 GMT

Exist in 2005 as well