Question Re: After loading the template in Content Studio SAP Marketing is changing the code in CRM and CX Q&A

After loading the template in Content Studio SAP Marketing is changing the code

Former Member — Wed, 10 Jun 2020 20:01:30 GMT

I wonder if you can help me. We're experiencing the issue while uploading the template to SAP Marketing.

SAP system applies its own styles on tr,td elements, it adds height and width on random elements. It's not clear, during which process this happens.Is it possible to fix? Is it a known bug in SAP Marketing?

Tested in SMD and SMQ systems.

Re: After loading the template in Content Studio SAP Marketing is changing the code

Former Member — Wed, 17 Jun 2020 18:44:41 GMT

Hi lv01ska. Can you tell me the version of SAP Marketing you're using? I know it's on premise, but just to double check the version.

In content studio you can upload a HTML file, but in some cases SAP Marketing applies a modification logic. You can try to prevent that going to the source tab and modifying the content from there, pasting your HTML there and see what happens.

Let me know if that helped. Regards,

Re: After loading the template in Content Studio SAP Marketing is changing the code

Former Member — Thu, 18 Jun 2020 05:52:46 GMT

Hi Bruno,

The version is 1909. I will try the workaround and let you know. Thank you!

Re: After loading the template in Content Studio SAP Marketing is changing the code

Former Member — Thu, 18 Jun 2020 12:39:51 GMT

Great. I was asking about the version because in the newer versions you have the "Email Lite" option in the Content Studio that has a lot of improvements.

Let me know if the work around works 🙂 Regards,

Re: After loading the template in Content Studio SAP Marketing is changing the code

KunalBansal — Thu, 16 Jul 2020 09:54:38 GMT

Dear Consultant,

For On-Prem 1909, you can switch to source code tab and make changes over there and try.

Thank you.

Best Regards,

Kunal Bansal, SAP Marketing Consultant