https://community.sap.com/t5/crm-and-cx-q-a/sap-outlook-add-in-for-c4c/qaa-p/12138335#M417824 <P>Hello Maria Gushiken,</P><P>If it is required to scope the scoping element <EM>Integration with Local E-Mail Applications</EM> (under <EM>Office and Desktop Integration</EM>, <EM>Communication and Information Exchange</EM>) then, <EM>Activity Management</EM> should be scoped first.</P><P>The scoping element <EM>Integration with Local E-Mail Applications</EM> has the dependency with <EM>Activity Management</EM>.</P><P>Hope that helps.</P><P>Best Regards,</P><P>NM</P> Thu, 02 Apr 2020 19:03:22 GMT nish_murthy 2020-04-02T19:03:22Z https://community.sap.com/t5/crm-and-cx-q-a/sap-outlook-add-in-for-c4c/qaq-p/12138334 <P>Hi,</P> <P>I am trying to configurate the SAP Outlook Add-in for C4C but I am having problem in the activation of the option<BR />"Integration of Local E-Mail Applications with Activity Management" that appears as disabled.<BR />I already downloaded the Add-In for Microsoft Outlook®.<BR />Can you help me to activate this point in the Implementation Project Option? </P> <P>Best Regards!</P> Thu, 02 Apr 2020 18:43:25 GMT https://community.sap.com/t5/crm-and-cx-q-a/sap-outlook-add-in-for-c4c/qaq-p/12138334 former_member669932 2020-04-02T18:43:25Z https://community.sap.com/t5/crm-and-cx-q-a/sap-outlook-add-in-for-c4c/qaa-p/12138335#M417824 <P>Hello Maria Gushiken,</P><P>If it is required to scope the scoping element <EM>Integration with Local E-Mail Applications</EM> (under <EM>Office and Desktop Integration</EM>, <EM>Communication and Information Exchange</EM>) then, <EM>Activity Management</EM> should be scoped first.</P><P>The scoping element <EM>Integration with Local E-Mail Applications</EM> has the dependency with <EM>Activity Management</EM>.</P><P>Hope that helps.</P><P>Best Regards,</P><P>NM</P> Thu, 02 Apr 2020 19:03:22 GMT https://community.sap.com/t5/crm-and-cx-q-a/sap-outlook-add-in-for-c4c/qaa-p/12138335#M417824 nish_murthy 2020-04-02T19:03:22Z