Question Re: Product Interest table removing the product mapping when tried to do sync. in CRM and CX Q&A

Product Interest table removing the product mapping when tried to do sync.

Former Member — Thu, 24 Jan 2019 07:31:18 GMT

Hello,

I am using OOB feature for stock notification. ProductInterest table is being used to track the request notification back in stock. Entries in the table are getting created without any issues. But after the entry is created in product interest table, whenever sync happens on that product catalog, it removes the mapping of product from product interest table because of which mail is not getting triggered and cronjob fails. Any idea on why this is happening ?

Thanks

Re: Product Interest table removing the product mapping when tried to do sync.

arvind-kumar_avinash — Thu, 24 Jan 2019 22:04:14 GMT

Please import the following ImpEx and let me know if you face any further issue:

 UPDATE SyncAttributeDescriptorConfig;syncJob(code)[unique=true,path-delimiter=!];attributeDescriptor(enclosingType(code),qualifier)[unique=true];includedInSync;copyByValue
 ;"sync electronicsProductCatalog:Staged->Online";Product:productInterests;false;false

Note: please change the value of syncJob code before executing the ImpEx.