https://community.sap.com/t5/crm-and-cx-q-a/sap-sales-cloud-prohibit-sending-same-email-to-contact-mutiple-times/qaa-p/12091613#M412417 <P>Hi Eamon,</P><P>please see my reply for your <A href="https://answers.sap.com/questions/12849917/setting-maximum-number-of-emails-to-be-received-by.html">post</A>, currently such a restriction is not in place and needs to be raised as new feature request.</P><P>kind regards,</P><P>Vivien </P> Wed, 02 Oct 2019 15:29:33 GMT former_member261131 2019-10-02T15:29:33Z https://community.sap.com/t5/crm-and-cx-q-a/sap-sales-cloud-prohibit-sending-same-email-to-contact-mutiple-times/qaq-p/12091612 <P>Does anyone know if it's possible to prevent sending the same email to a customer who may be on multiple distribution lists? For example...</P> <P>Sales Exec has same Customer contact saved on multiple DLs. They wish to send the same notification to multiple DLs, but wish to prevent the same contact receiving the email multiple times.</P> <P>Can such a restriction be carried out, and how would such be configured?</P> <P>Thanks.</P> Tue, 27 Aug 2019 13:41:37 GMT https://community.sap.com/t5/crm-and-cx-q-a/sap-sales-cloud-prohibit-sending-same-email-to-contact-mutiple-times/qaq-p/12091612 I322462 2019-08-27T13:41:37Z https://community.sap.com/t5/crm-and-cx-q-a/sap-sales-cloud-prohibit-sending-same-email-to-contact-mutiple-times/qaa-p/12091613#M412417 <P>Hi Eamon,</P><P>please see my reply for your <A href="https://answers.sap.com/questions/12849917/setting-maximum-number-of-emails-to-be-received-by.html">post</A>, currently such a restriction is not in place and needs to be raised as new feature request.</P><P>kind regards,</P><P>Vivien </P> Wed, 02 Oct 2019 15:29:33 GMT https://community.sap.com/t5/crm-and-cx-q-a/sap-sales-cloud-prohibit-sending-same-email-to-contact-mutiple-times/qaa-p/12091613#M412417 former_member261131 2019-10-02T15:29:33Z