https://community.sap.com/t5/crm-and-cx-q-a/more-than-1-customer-data-in-same-payload/qaa-p/12087746#M411812 <P>Hello Mertkan,</P><P>I dont think something can be done within C4C - you need to adjust this in middleware. And there is no way that PI/CPI will confuse in this situation until and unless you have customized the standard mapping object / iflow. If something unusual happens with standard content, let me know here.</P><P>Regards,<BR />Manideep Satya</P> Fri, 13 Sep 2019 08:44:37 GMT manideepsatya 2019-09-13T08:44:37Z https://community.sap.com/t5/crm-and-cx-q-a/more-than-1-customer-data-in-same-payload/qaq-p/12087745 <P>Hi All,</P> <P>2 different customer info can be sent to ERP via PI in same payload when we create or delete a relationship to / from main customer. Is there any method to prevent more than 1 customer trigger in same payload in C4C system since PI can be confused due to this reason and send to wrong data to ERP system?</P> <P>Thanks</P> <P>Mertkan Poyraz</P> Wed, 11 Sep 2019 22:17:02 GMT https://community.sap.com/t5/crm-and-cx-q-a/more-than-1-customer-data-in-same-payload/qaq-p/12087745 Former Member 2019-09-11T22:17:02Z https://community.sap.com/t5/crm-and-cx-q-a/more-than-1-customer-data-in-same-payload/qaa-p/12087746#M411812 <P>Hello Mertkan,</P><P>I dont think something can be done within C4C - you need to adjust this in middleware. And there is no way that PI/CPI will confuse in this situation until and unless you have customized the standard mapping object / iflow. If something unusual happens with standard content, let me know here.</P><P>Regards,<BR />Manideep Satya</P> Fri, 13 Sep 2019 08:44:37 GMT https://community.sap.com/t5/crm-and-cx-q-a/more-than-1-customer-data-in-same-payload/qaa-p/12087746#M411812 manideepsatya 2019-09-13T08:44:37Z