Question Re: DefaultWidgetInstanceManager Error during send output- NullPointerException in CRM and CX Q&A

DefaultWidgetInstanceManager Error during send output- NullPointerException

former_member1355250 — Thu, 21 Jun 2018 17:09:11 GMT

Hi all,

I am upgrading from 6.4 to 6.7 , In back office when I click on "Product Cockpit" I am getting pop up with empty error message. Attached screen shot and logs for the same. Any solution?

Re: DefaultWidgetInstanceManager Error during send output- NullPointerException

former_member625836 — Fri, 22 Jun 2018 09:26:49 GMT

Hi ,

Looking at the code, I would guess that you have a configuration of Simple Search and Filters (xml element fulltext-search) that does not contain field-list element that is in fact required. You can go to orchestrator mode, display cockpit-config.xml and press Validate - it will print out to console all errors in your configuration.

Cheers, Jacek

Re: DefaultWidgetInstanceManager Error during send output- NullPointerException

former_member1355250 — Fri, 22 Jun 2018 15:26:06 GMT

Hi ,

Thanks much, issue got resolved.

Re: DefaultWidgetInstanceManager Error during send output- NullPointerException

former_member519693 — Thu, 30 Aug 2018 21:17:55 GMT

How did you solve it

Re: DefaultWidgetInstanceManager Error during send output- NullPointerException

former_member1361079 — Thu, 10 Jan 2019 14:07:24 GMT

How did you resolved this issue ? I am also facing same issue.

Please revert back.

Thanks. Vipul