Question Re: Corporate Account Name - Field in Forms not editable in CRM and CX Q&A

Corporate Account Name - Field in Forms not editable

SCHNEIDERT — Mon, 05 Aug 2019 09:23:06 GMT

Hi,

when creating a Form for the integration with a Landing Page in Content Studio in the SAP Marketing Cloud, the Corporate Account Name - field is always greyed out (read-only).

It is then only filled if the contact is known and comes to the landing page via email sent out of SAP Marketing Cloud.

So if we want to create a Landing Page and generate leads with it, it is not possible for the contact to name the corporate account he or she is working for?

How can I realize that scenario and make the Name of the Corporate Account editable?

BR Tobias

Re: Corporate Account Name - Field in Forms not editable

JoycaVervinckt — Mon, 05 Aug 2019 14:11:31 GMT

Hi Tobias,

Unfortunately, you can't create Account data with Forms ...

Two related Customer Influence topics to vote for:

https://influence.sap.com/sap/ino/#/idea/231157

https://influence.sap.com/sap/ino/#/idea/230674

Joyca

Re: Corporate Account Name - Field in Forms not editable

SCHNEIDERT — Tue, 06 Aug 2019 10:44:44 GMT

Hi Joyca, that's what I feared...

Thanks for your reply. Voted for both of the improvement requests.

Kind Regards

Tobias