Question Re: Multiple value attribute in an Email content in SAP Marketing cloud in CRM and CX Q&A

Multiple value attribute in an Email content in SAP Marketing cloud

former_member606752 — Sun, 04 Feb 2024 05:17:31 GMT

We are creating Email content. We are using Personalization feature in it. In the Email content we are adding Multiple value attributes (e.g): Interaction date or Interaction Type . A contact may have number of interactions and Interaction dates.

Suppose we are using Interaction date attribute in the Email design. When a Email is sent to the contact ,the Email is displaying all the interaction date of the contact with commas in between each date. Is there a way to restrict the multiple value attribute to display only single value like the latest interaction date instead of all interaction dates?

Re: Multiple value attribute in an Email content in SAP Marketing cloud

maik_bosch — Wed, 31 Jul 2019 14:53:38 GMT

Hi Venkatesh,

I guess for this you have to create a custom hana view with a new attribute which is showing exactly the value you want for this contact.

Maik

Re: Multiple value attribute in an Email content in SAP Marketing cloud

former_member606752 — Tue, 06 Aug 2019 04:56:39 GMT

Thanks Maik. Any documents to create a custom hana view ?

Re: Multiple value attribute in an Email content in SAP Marketing cloud

maik_bosch — Tue, 06 Aug 2019 06:09:17 GMT

Hi Venkatesh,

I really like those blogs:

https://blogs.sap.com/2016/07/18/build-and-import-sap-hana-views-for-segmentation-in-s4hana-marketing-cloud-1605/

https://blogs.sap.com/2016/07/18/building-and-importing-sap-hana-views-for-segmentation-in-s4hana-marketing-cloud-1605/

https://blogs.sap.com/2016/06/29/setup-of-sap-hana-database-in-sap-hana-cloud-platform-trial-account-to-build-segmentation-views-for-s4hana-marketing-cloud/

Custom Views in Segmentation

And there is nice one here aswell:

https://www.sap.com/cxworks/article/453913143/How_to_Model_Custom_SAP_HANA_Views_for_SAP_Marketing_Cloud_in_Your_Browser

Maik