Question Re: Change Quantity format display in Marketing Cloud in CRM and CX Q&A

Change Quantity format display in Marketing Cloud

mihaelaniculescu — Fri, 26 Jul 2019 10:27:51 GMT

Dear Experts,

Can you please let me know if it is possible to change the Quantity display decimals in the sales order interaction ( opened from contact profile) Currently there are 5 decimals displayed in marketing cloud in the Product Details section of interaction

Thank you upfront for your help!

Re: Change Quantity format display in Marketing Cloud

KunalBansal — Fri, 26 Jul 2019 10:31:30 GMT

Could you please attach screenshots to help us understand your scenario?

Re: Change Quantity format display in Marketing Cloud

former_member536943 — Fri, 26 Jul 2019 10:34:18 GMT

Hello mihaelaniculescu,

Go to -> maintain business user -> chooe one user-> than you have the possibility to selecte the format for each user.

Hope that helps

BR christof

Re: Change Quantity format display in Marketing Cloud

mihaelaniculescu — Sat, 27 Jul 2019 13:12:20 GMT

HI kunalkumar.bansal ,

See below

Re: Change Quantity format display in Marketing Cloud

KunalBansal — Sat, 27 Jul 2019 13:54:04 GMT

Dear Mihaela Oprea,

Navigate as Maintain Business User >> Open respective User >> Regional Settings >> Decimal Format

Thank you.

Kunal

Re: Change Quantity format display in Marketing Cloud

mihaelaniculescu — Tue, 30 Jul 2019 05:54:44 GMT

HI kunalkumar.bansal , @christofblaickner

Unfortunately the method proposed does not currently solve the issue on having 2 decimals instead of 5 decimals on Quantity field ( changes format type before the decimals)

Result was that before decimals separation ow i have comma instead of "point separator"

Re: Change Quantity format display in Marketing Cloud

mihaelaniculescu — Mon, 12 Aug 2019 14:24:00 GMT

It is not possible to customize the number of decimals or any data displayed in this Browse Interaction App (The purpose of this app is to display raw data from the backend tables to check if data import was successful)

Re: Change Quantity format display in Marketing Cloud

JoycaVervinckt — Thu, 12 Aug 2021 10:20:27 GMT

Hi all,

I have a similar question regarding the display of "Quantity", but not in the UI, but within an email.

Also in an email, when I add "Quantity" as a variable field, it displays 5 decimals.

Can I somehow change that, so no decimals are displayed in the email?

Re: Change Quantity format display in Marketing Cloud

MarkusGrant — Fri, 07 Oct 2022 07:26:24 GMT

Hi Joyca,

Just checking you solved this issue without any development? We have the same issue and if not possible will probably end up creating a custom field with 2 decimals where we put the quantity.

Markus

Re: Change Quantity format display in Marketing Cloud

JoycaVervinckt — Fri, 07 Oct 2022 07:41:18 GMT

markusgrant

I had a second topic about this:

https://answers.sap.com/questions/13458773/content-studio-attributes-display-format.html

but no, it was not solved.

The last reply on that other topic was:

saravana92Aug 26, 2021 at 04:04 PM

Hi Joyca,

I checked at the code level for the logic being Quantity and Currency and I can confirm that its trying to use the Country of the recipient for the format , can you try creating a contact with different country like one with India , etc and try once , If nothing changes as per country , Please raise an Incident to SAP to check on the same.

Regards,
Saravana.

But in the end we just dropped the requirement of putting the order details in the email and generated a url instead to the website where the order details could be checked.

Re: Change Quantity format display in Marketing Cloud

MarkusGrant — Fri, 07 Oct 2022 07:50:45 GMT

Thanks for the link to the other issue vervinckt.joyca ! This was useful to know. We'll go with the custom solution then!