Question Re: Add new fields from S/4 integration to C4C views in CRM and CX Q&A

Add new fields from S/4 integration to C4C views

former_member273190 — Thu, 25 Jul 2019 19:07:40 GMT

Hi all!

I have a requirement to include fields from S/4 integration to C4C view. The data is coming by PI integration but the fields from S/4 don't exist into C4C, so i must create them and retrieve from PI mapping integration for example:

S/4 ( KeyWordsText) -> C4C (ZCustomField)

In C4C, i'm using KUT to create the fields instead of SDK.

In PI, how do i include the mapping fields created into C4C? Do i have to download the WSDL from comm.arrangement and import into PI channel message mapping?

Thanks!
Mauricio.

Re: Add new fields from S/4 integration to C4C views

manideepsatya — Thu, 29 Aug 2019 13:53:09 GMT

Dear Mauricio,

Yes you are right - after you extend the field to relevant service interface , wsdl's in communication arrangement will be updated automatically. You can download the WSDL, verify in text editor if the ZField is available and then upload the new WSDL in PI for the fields to be available for mapping.

Regards,
Manideep Satya

Re: Add new fields from S/4 integration to C4C views

former_member273190 — Mon, 09 Sep 2019 16:55:05 GMT

Thanks Satya.